Customer Care Representative Job at Ringo Telecommunications Limited

Ringo Telecommunications Limited is an indigenous Telecommunications company established in 2004. A brand that offers high quality and differentiated solution to customers in the mobile telecommunications industry. We are positioned as a value for money brand that provides a wide range of mobile communication tools, solutions and services in a synergistic manner.


We are recruiting to fill the position below:

Job Position: Customer Care Representative
Job Location: Ogidi, Anambra
Employment Type: Full-time

Job Description

  • Listen to customers’ concerns, issues and questions
  • Resolve customers’ concerns and answer customers’ questions to your best ability
  • Refer issues and questions to managers if necessary
  • Maintain a positive attitude and calmly respond to customers’ complaints
  • Recommend possible products to meet the customers’ needs
  • Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

  • Candidates should possess an additional qualification on SSCE with 0 - 1 year of work experience.
  • Personable and attentive
  • Familiar with the software used to connect with customers and gather their information
  • Knowledge of applicable products and markets.
  • Strong interpersonal skills
  • Strong verbal communicator
  • Reside around Ogidi and its environs.

Salary
N30,000 - N40,000 monthly. 

Method of Application
Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using the Job Position and Location as the subject of the mail.




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