Customer Care Representative Job in Oyo

A reputable company is recruiting suitable candidates to fill the position below:

Job Position: Customer Care Representative

Job Locations: Ibadan & Oyo, Oyo
Employment Type: Full-time

Job Description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies.

Requirements

• Candidates should possess OND / HND / B.Sc Degrees with 0 - 1 year of relevant work experience.

Salary
N75,000 - N85,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: evergreenconsult015@gmail.com using the Job Position as the subject of the mail.