Customer Relationship Officer

Eduwalt Communications (EWC) has become one of the most respected Canadian International study and work company over 7 years, providing personalized service and a unique understanding of Canadian International studies, Canadian Study immigration issues and how they affect people's lives.

We are recruiting to fill the position below:

Job Position: Customer Relationship Officer
Job Location: Lagos

Responsibilities

• Schedule and invite client to come to the office via email, phone calls, and SMS.
• Attract potential customers by answering product and service questions.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Knowing our products inside and out so that you can answer questions.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Ensure customer satisfaction and provide professional customer support.
• Communicating and coordinating with colleagues as necessary.

Requirements

• Must be MALE
• Must work weekend and Night shift
• Must be computer literate
• Must reside around Lekki Axis
• Must be fluent in English.