Customer Relationship Officer Job at Magna Expert

Magna Expert is your trusted partner for all your study visa needs! We provide a comprehensive range of visa services to students who wish to study in Canada, UK, US, and Australia. Our services include student visa, work visa, permanent residence, PNP, and tourism visa. We strive to become a leading study visa service provider in Canada, UK, US, and Australia by delivering exceptional services that exceed our clients’ expectations.

We are recruiting to fill the position below:

Job Position: Customer Relationship Officer (CRO)

Job Location: Oregun - Ikeja, Lagos
Employment Type: Full-time

Job Description

  • Call and follow up on leadsleads to Market and sell the company’s products and services.
  • Convert leads to sales.
  • Build long-term relationships with new and existing customers.
  • Set sales and revenue targets and work diligently to meet them.
  • Act as point of contact for complaints and escalate issues as appropriate.
  • Help sales team up-sell or cross-sell services and products.
  • Followthrough to know customer concerns are taken seriously
  • Collaborate with internal teams to address customers’ needs.


  • Candidates should possess an HND / Bachelor's Degree with 1 - 3 years of relevant work experience.


  • Excellent Communicator
  • Good customer sympathy
  • Excellent Research Knowledge
  • Great interpersonal Skills
  • Good Emotional Intelligence
  • A critical and creative thinker.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: using the Job Position as the subject of the email.