Customer Retention/Quality Control Officer Recruitment at Ascentech Services Limited
Ascentech Services Limited - Our client in the ISP Industry is recruiting suitably qualified candidates to fill the position below:
Job Position: Customer Retention/Quality Control Officer
Job Location: Lagos
Duties & Responsibilities
- Build relationships with clients/prospects for business growth
- Generate new clients to achieve and drive sales
- Placing engagement and retention calls to our local customer base to provide support.
- Troubleshooting and resolving customers’ problems with our product by determining the cause of the problem, then selecting and explaining the best solution
- Understand prospect needs and customize existing business programs to meet their needs
- Escalating and resolving areas of concern as raised by clients.
- Maintain up-to-date knowledge about company products and services
Requirements
- B.Sc/M.Sc holders
- 3-years working experience as Customer Retention /Quality Control Officer with tracking record in an ISP Industry
- Solid team player who thrives on working in a fast paced environment
- Must have flair for marketing and sales experience
- Strong interpersonal skills.
How to Apply
Interested and qualified candidates should send their CV to: juliana@ascentech.com.ng using the Job Title as the subject of the mail.
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