Customer Service Officer Job at Choice Talents NG

Choice Talents NG is Nigeria’s preferred recruiter, trainer, business consultant, business and employee performance manager, for all category of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Locations: Gwagwalada - Abuja, Lagos Mainland, Lagos Island - Lagos, Calabar - Cross River, Owerri - Imo, Onitsha - Anambra, Uyo - Akwa Ibom, Benin - Edo, and Port Harcourt - Rivers.
Employment Type: Full-time

Responsibilities

• Greet customers warmly and ascertain problem or reason for calling
• Cancel or upgrade accounts
• Act as the company gatekeeper
• Handle product recalls
• Attempt to persuade customer to reconsider cancellation
• Compile reports on overall customer satisfaction

Requirements

• HND / BSc in any Discipline
• Minimum of 2 years customer service experience
• Smart, intelligent & matured
• Good Communication Skill
• Excellent Writing SKill.

Salary
N70,000 - N80,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: jobs@choicetalents.com.ng using the Job position and Location "Customer Service Officer - Abuja" as the subject of the email.