Customer Service Officer Job at Lovebeams Educational Centre

At Lovebeams, we offer the promise to work in partnership with you to help your child achievefull potentials. We nurture them, care for them and stimulate them to aim high academically by building their self-esteem, providing them with an environment where they are all treated as individuals and encouraged using Godly principles to become god fearing individuals with a heart of love and respect for others.


We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Ajao Estate - Isolo, Lagos
Employment Type: Full-time

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirement

  • Candidates should possess an OND / HND qualification.

Method of Application
Interested and qualified candidates should send their CV to: apply2lovebeams@gmail.com using the Job Position as the subject of the email.




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