Customer Service Officer Job at Tempkers


Tempkers Limite is a human resource company with a focus to help CEO's and executives build a profitable business by recreating and retaining

.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Suleja and Maraba, Abuja (FCT)
Employment Type: Full-time

Job Description

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Requirements

  • Candidates should possess a Bachelor's Degree / Master's Degree qualification with 2 - 6 years of work experience.

Salary
N80,000 - N100,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job position as the subject of the mail.

Click here to Apply