Customer Service Officer Job at Tempkers
Tempkers Limite is a human resource company with a focus to help CEO's and executives build a profitable business by recreating and retaining
We are recruiting to fill the position below:
Job Position: Customer Service Officer
Job Location: Suleja and Maraba, Abuja (FCT)
Employment Type: Full-time
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
- Candidates should possess a Bachelor's Degree / Master's Degree qualification with 2 - 6 years of work experience.
N80,000 - N100,000 / month.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job position as the subject of the mail.
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