Customer Service Representative at Ojireh.com

Ojireh.com is an online food store with a vision to become Africa's most valuable brand and a mission to help small businesses succeed. from a very inspiring history of how we built an e-commerce company with nothing but a faulty samsung tab whose battery last only 30min, we have realized that innovating our way to the top is a key part of our operation. welcome to our world where thinking outside the box is our norm

We are recruiting to fill the position below:

Job Position: Customer Service Representative
Job Location: Nigeria

Job Description

• The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work