Customer Service Representative Job at GUO Logistics Limited
GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation/logistics industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.
We are recruiting to fill the position below:
Job Position: Customer Service Representative (Jibowu & Lekki Station)
Job Locations: Lekki & Jibowu, Lagos
Employment Type: Part-time
- Process customer requests, parcel registration/collections and keep updated customer records.
- Escalate all exceptions for resolution.
- Provide accurate, valid and complete information to customers.
- Resolve customer complaints via phone calls and emails.
- Manage and track inbound and outbound items on a daily basis.
- Candidates should possess a Bachelor's Degree / HND / OND qualification.
- 0 - 2 years of relevant experience.
- Fluent in written and spoken English.
- Proficiency in Microsoft Office.
Note: Candidates must be resident within Lekki phase 1 and Jibowu Respectively.
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