Customer Service Representative Job at Kartel Energy
Kartel Energy is a leading brand of backup power systems including Inverters, Solar Panels, UPS, Solar Charge Controllers, Deep Cycle batteries, etc. Our products are recognized worldwide for their resilient quality and reliability for a wide range of domestic and commercial applications.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Managelargeamounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Meet personal/customer service teamsales targets and call handling quotas
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file document.
Salary
N100,000 - N120,000 per month.
Method of Application
Interested and qualified candidates should send their CV to: careers@skyvillelimited.com using the Job Position as the subject of the mail.
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