Customer Service Representative Job at Oftencoft Limited
Oftencoft Limited - We're a new Company based in Lagos State looking to create life changing experiences on our platform. You can read more about us HERE.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lagos
Details
- We are searching for a Customer service Rep for a full time role with preferably but not limited to 1-2 years experience
- This role gives you an opportunity to grow with and within the Company, so foresight should be one of your traits
Responsibilities
Responsibilities Include:
- Handling customer issues
- Responding to emails, social media questions from customers
- Interface with other departments to fulfil all customer relation needs
Requirements
- You should have 1-2 years experience in the advertised role
- A calm tone
- Ability to work under pressure from customers and within a team
- A strong understanding of human behaviour and customer relations
- Must have the ability to communicate effectively (written and verbal)
- Good knowledge of computers/technology
- Common sense would be great!
- It would be also plus if you're also a good listener, highly motivated to learn new things/methods of achieving set goals, a creative mind and a team player
Salary
- Salary for this role is N75,000 before tax
- You will be trained and be guided by a supervisor
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