Customer Service Representative Job at Oftencoft Limited


Oftencoft Limited - We're a new Company based in Lagos State looking to create life changing experiences on our platform. You can read more about us HERE.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Lagos

Details

  • We are searching for a Customer service Rep for a full time role with preferably but not limited to 1-2 years experience
    .
  • This role gives you an opportunity to grow with and within the Company, so foresight should be one of your traits

Responsibilities
Responsibilities Include:

  • Handling customer issues
  • Responding to emails, social media questions from customers
  • Interface with other departments to fulfil all customer relation needs

Requirements

  • You should have 1-2 years experience in the advertised role
  • A calm tone
  • Ability to work under pressure from customers and within a team
  • A strong understanding of human behaviour and customer relations
  • Must have the ability to communicate effectively (written and verbal)
  • Good knowledge of computers/technology
  • Common sense would be great!
  • It would be also plus if you're also a good listener, highly motivated to learn new things/methods of achieving set goals, a creative mind and a team player

Salary

  • Salary for this role is N75,000 before tax
  • You will be trained and be guided by a supervisor
Click here to Apply