Customer Support / Sales Intern Recruitment at Afribary

Afribary is an education technology company building and managing online libraries / databases for academic resources.

We are recruiting to fill the position below:

Job Position: Customer Support / Sales Intern

Job Locations: Abuja (FCT), Abia, Enugu & Lagos (Remote)
Employment Type: Internship

Key Duties

• Handle and respond promptly all customer enquiries, questions and complaints from visitors to our websites via live chat, WhatsApp and email
• Convince as many visitors to our websites as possible to subscribe to access the academic materials
• Work to achieve internal goals for user subscriptions/payments by proactively engaging any prospect, answering their questions and providing useful pointers to help them get what they need on our platforms/websites
• Keep track of all user engagements, questions, issues and provide relevant feedback to the product team that will improve user experience

Requirements

• You must be a recent graduate from a recognised institution
• You must be computer literate and internet savvy
• You must be smart, hardworking and able to write/speak English very well.

Note: This is a remote internship so you must have a laptop, access to good internet and be able to work from home without distraction.