Debt Collections Officer Job at MIM Finance Company Limited

MIM Finance Company Limited (t/a Money in Minutes or MIM) is a UK-originated FinTech start-up in the process of launching its exciting products in Nigeria. MIM’s aim is to provide straightforward and instant finance to consumers in a bid to help solve the current access to finance problems in Africa. MIM’s products would also make it possible for low and middle-class earners to acquire white goods and solar energy-generating equipment in a bid to resolving the electricity challenge engulfing the continent.

We are recruiting to fill the position below:

Job Position: Debt Collections Officer

Job Location: Lagos
Employment Type: Full-time

About the job

• We are seeking ambitious and results-driven Debt Collection Officers to join our team. 
• The ideal candidates will have 2-3 years of experience in debt recovery, strong negotiation skills, and a proactive approach to resolving outstanding accounts.
• You will be responsible for contacting debtors, negotiating repayment plans, and ensuring timely collections while maintaining professionalism and compliance with regulations. 

Key Responsibilities

• Contact debtors via phone, email, and written correspondence to recover overdue payments. 
• Negotiate and set up feasible repayment plans based on debtors’ financial situations. 
• Maintain accurate records of all collection activities and debtor interactions. 
• Investigate and resolve discrepancies or disputes related to outstanding debts. . 
• Provide regular updates to management on recovery progress and challenges. 

Qualifications & Skills

• Interested candidates should possess relevant qualifications.
• 2-3 years of experience in debt collection, accounts receivable, or a similar role. 
• Ability to Speak Eloquently
• Strong negotiation, communication, and persuasion skills. 
• Ability to handle difficult conversations with professionalism and empathy. 
• Familiarity with collections software and CRM systems. 
• Knowledge of debt collection laws and compliance requirements. 
• High level of persistence, resilience, and ambition to meet targets. 
• Strong analytical skills to assess debtor financial situations. 
• Ability to work independently and as part of a team. 
• Candidates should reside on Lagos Island 

Preferred Attributes: 

• Experience in the Finance Industry 
• Great Diction.

Method of Application
Interested and qualified candidates should send their their CV and a cover letter detailing their relevant experience and vision for the role to: hr@moneyinminutes.ng using the Job Position as the subject of the mail.