Experience Retail Manager (Fresh Foods)

Sundry Markets Limited - Marketsquare is Nigeria’s emerging grocery retail chain - a place where Nigerians can go to find their trusted brands of groceries at the best prices. Marketsquare was conceived from a burning sensation to create a modern and relevant retail shopping experience for Nigerians and a more convenient way for people to get their everyday needs.

We are recruiting to fill the position below:

Job Position: Experience Retail Manager (Fresh Foods)
Job Location: Rivers

Job Description

• Achieve targeted sales and margins by ensuring product availability, product quality, service levels and cost controls
• Achieve consistency quality of all fresh, prepared and baked food products per the company’s standards.
• Responsible for KPIs such as sales, margin, waste management, stock-turns and food cost.
• Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information. React to information and create a plan to consistently meet the expectations of all customers.
• Ensure full compliance with the Standard operating procedures (SOPs) within department.
• Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity
• Maintain HACCP, food safety and hygiene standards by implementing, monitoring standards and conducting refresher training.
• Manage and control inventory to ensure zero stock-outs, minimal wastages, minimize overstocks and control shrink and loss.

Note: Only shortlisted candidates who are willing to attend the interview which will be held in Port Harcourt will be contacted.