Front Desk / Client Service Officer Job at SPM Professionals Limited

SPM is a firm with an unparalleled mix of strategic and technical expertise in business development, financial management, management consulting and corporate training programmes structured with industry specifics and functional applications. SPM has built for itself a reputation for producing results and a driven excellence culture for client's satisfaction both regionally and internationally.

We are recruiting to fill the position below:

Job Position: Front Desk / Client Service Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Develop effective communication platforms for clients and staff.
• Inspire repeat-business from clients.
• Monitor and measure client satisfaction.
• Liaise with different departments about client queries.
• Offer advice to clients on services and products.
• Develop surveys and capture client information.
• Participate in marketing campaigns.
• Deal with client requests and troubleshoot problems

Requirements

• Business Degree or related qualification.
• 2 - 5 years work experience.
• Strong communication skills.
• Ability to meet deadlines.
• Computer literacy.
• Calm, polite, and professional behavior.
• Reliable and self-motivated.
• General business knowledge.
• High service orientation.
• Monitoring and tracking of billboard campaigns.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: spmprofessionalscareer@gmail.com using the Job Title as subject of the email.