Front Desk Officer Job at Compugeen Nigeria

Compugeen Africa is a Fintech company with subsidiary companies involved in numerous sectors including Consultation, Travels and Tours, Hospitality and Real Estate. As part of our expansion plans, we are interested in engaging highly motivated individual/ individuals to join our team in our various business ventures.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lekki - Lagos
Employment Type: Full-time

Responsibilities

• Welcome customers, guests, or clients in a courteous and professional manner.
• Respond to phone calls, emails, and inquiries from customers or clients.
• Maintain accurate records and databases of customer information, bookings, and appointments.
• Support administrative tasks such as filing, photocopying, and data entry as needed.
• Provide assistance to other departments or team members when required.
• Assist in booking reservations, appointments, or meetings as required.
• Address and resolve complaints or issues from customers or clients, escalating to a manager or supervisor when necessary.
• Keep the front desk area and reception space clean and organized.
• Continuously enhance customer service skills and expand knowledge of the organization Eazzyhub's products and services.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a customer service or front desk role is preferred.
• Strong problem-solving skills and ability to remain calm in difficult situations.
• Proficient in Microsoft Office and other relevant software.
• Excellent communication and interpersonal skills.
• Ability to multitask and work well under pressure.
• Flexibility to work flexible hours and evenings if required.

Method of Application
Interested and qualified candidates should send their Cover Letter, CV and copies of all Academic Certificates in one document addressed to "The HR Department" via: hr@compugeen.com using the "REF: 0101" as the subject of the mail.