Front Desk Officer Job at Gatimo Apparel
Gatimo Apparel is your leading garment manufacturing company known for its production quality, efficiency and dependability. We have created a customer-focused and technology-driven garment manufacturing facility that not only meets the needs of its sub-brand Ruff 'n' Tumble but serves other brands as well for contract manufacturing of fashion items.
We are recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
Office Management:
- Answer phones and warmly greet employees and clients.
- Manage meeting room and Library usage
- Mail circulation to the appropriate offices.
- Monitor Staff movement during working hours (excluding lunchtime).
- Responsible for the office appearance
- Help with the scheduling of meetings.
- Manage the entire client experience
Answering Enquiries and Research:
- Answer all incoming calls and inquiries
- Receive visitors and clients and ensure they are well received and treated courteously.
- Conduct online research as may be required for the office of the MD
- Receive all tenant complaints and forward them to the Admin Manager
Support Services:
- Relieve MDPA when not available or on leave.
- Reports to the Admin Manager any issue that affects job function and daily operations
- Provide a report on staff movement, attendance, and other admin activities
Admin Management Report:
- Weekly and Monthly visitor’s attendance report
- Weekly and Monthly reports on complaints received, closed out.
- Weekly and Monthly reports on calls, emails and inquiry statistics
Key Performance Indicators (KPI) for Appraiser:
- Welcoming guests
- General office duties
- Manage office cleaner
- Office maintenance
- Purchase office stationery and supplies.
Required Skills and Competencies
- Interested candidates should possess an OND qualification with 2 - 5 years of work experience.
- Strong technical receptionist skills
- Ability to work independently.
- A brilliant communicator
- Exceptional time management
- A genius organizer.
- Dependability
- Outstanding interpersonal skills
Method of Application
Interested and qualified candidates should send their CV to: recruitment@ruffntumblekids.com using the Job Position as the subject of the mail.
Note: Qualified individuals must stay around Ikeja.
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