Front Desk Officer Job at St Ives Specialist Hospital
St Ives Specialist Hospital is a multi-specialist hospital which opened in 1996.The hospital offers dedicated specialist services in all matters of women, children and family health, managed by a group of consultants in Obsterics & Gynaecology, Paediatrics, Medicine & Surgery. Our Mission is to provide an advanced competitive IVF and Fertility Service of international standard with a high pregnancy rate at an affordable cost to couples.
We are recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Abeokuta, Ogun
Employment Type: Full-time
Responsibilities
- Greet guests and provide them with superb customer service.
- Answer all client questions and incoming calls.
- Assisting patients with filling out forms and answering their questions
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Maintain client records and files onElectronic Medical Record (EMR)
- Keeping the front desk or office organized and running smoothly
- Scheduling appointments and follow-ups for patients
- Calling patients to remind them of their appointments
Job Requirements
- HND or BSc degree in related fields
- Candidates must have 3 - 4 years of experience
- Excellent people management skills
- Good time-management skills
- Great interpersonal and communication skills
- Customer-oriented mindest
- Critical thinker and problem-solving skills
- Team player
- Experience with EMR.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@stiveshealthcare.com using "FRONT DESK OFFICER" as the subject of the mail.
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