Front Desk Officer Job at Vantegral Consulting

Vantegral Consulting is well-positioned to provide innovative and consultative solutions for human, entrepreneurial, and technological advancement and development. Our Human Capacity Development solutions include Recruitment and Talent Acquisition Services, Training and Development Programs, Outsourcing and Support, and Executive Search.

We take a human-centered and evidence-driven approach to understand the challenges and opportunities in our sectors, and we proffer bespoke solutions carefully designed to meet the ever-evolving needs of already established businesses and teething start-ups. This enables us to support our clients to achieve their aims for transformation, culture change and Human Capacity Development within organisations and communities.

We are recruiting to fill the position below:

Job Position: Front Desk Officer
Job Location: Lekki, Lagos
Employment Type: Full-time (On Site)

Job Summary

• We are seeking a courteous, organized, and professional Front Desk Officer to serve as the first point of contact for clients, visitors, and staff.
• The ideal candidate will manage front desk operations, handle administrative tasks, and ensure a welcoming and efficient office environment.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer, screen, and direct incoming phone calls and emails
• Manage visitor logs, appointments, and meeting room schedules
• Handle inquiries, provide basic information, and redirect as necessary
• Receive, sort, and distribute mail and deliveries
• Maintain a clean, organized, and presentable front desk area
• Assist with basic administrative duties such as filing, data entry, and document preparation
• Coordinate with internal departments to ensure smooth daily operations
• Enforce office policies and security procedures at the front desk.

Requirements & Qualifications

• Minimum of OND / HND / B.Sc in any relevant field
• Proven experience as a Front Desk Officer, Receptionist, or similar role
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and remain calm under pressure
• Professional appearance and attitude.

Key Skills:

• Customer service excellence
• Time management and organization
• Attention to detail
• Problem-solving skills
• Confidentiality and discretion.