Front Desk Officer Job at Worknigeria

Worknigeria was established with a Singular Vision. To help the vast Nigerian workforce find meaningful jobs. We are also on a mission to upskill them in the best ways possible and help them grow with and within their careers.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary


  • The Front Desk Officer is the first point of contact for clients, visitors, and employees. 
  • This role is responsible for providing exceptional customer service, managing the reception area, and performing administrative tasks to ensure the smooth operation of the organization.

Key Responsibilities

  • Reception Management: Manage the reception area, ensuring it is clean, organized, and welcoming.
  • Customer Service: Provide exceptional customer service to clients, visitors, and employees, responding to inquiries and resolving issues in a professional and courteous manner.
  • Communication: Answer and direct phone calls, respond to emails, and take messages as required.
  • Administrative Tasks: Perform administrative tasks, such as data entry, filing, and record-keeping.
  • Appointment Scheduling: Schedule appointments and meetings, ensuring that all necessary arrangements are made.
  • Record Keeping: Maintain accurate and up-to-date records, including visitor logs and appointment schedules.
  • Security: Ensure the security of the reception area, reporting any incidents or concerns to management.
  • Other Duties: Perform other duties as required, such as ordering supplies, managing the mail room, and providing support to other departments.

Requirements

  • Education: Degree in any relevant discipline.
  • Experience: 1 - 2 years of experience in a front desk or administrative role.
  • Skills: Excellent communication and customer service skills; ability to work in a fast-paced environment; proficiency in Microsoft Office and other administrative software.
  • Personal Qualities: Professional, courteous, and welcoming demeanor; ability to maintain confidentiality and handle sensitive information.

Salary
N190,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: careers@worknigeria.com using the Job Position as the subject of the mail.




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