Front Desk Officer / Receptionist Job at IZY Group Limited
Izy Group Limited - A Hotel based in Abuja is recruiting to fill the position below:
Job Position: Front Desk Officer / Receptionist
Job Location: Abuja (FCT)
Employment Type: Full-time
- Make and confirm reservations for guests, welcome and check guests in and out of the hotel,
- Deal with guest queries,
- Provide prompt and professional service to meet guest needs and ensure guest satisfaction
- Answer and direct incoming calls
- Inform guests of hotel rates and services
- Maintain clear and accurate records of guest room bookings
- Listen and respond to guest queries and requests both in-person and by phone
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area.
Educational Requirements / Professional Qualifications
The candidate must:
- Possess a minimum of Higher National Diploma (HND) or Ordinary National Diploma (OND) in any discipline with a minimum of second class lower/lower credit.
- 0 -2 Years' cognate experience in a similar capacity.
- Good working knowledge of Microsoft Office suite
- Candidate must be smart and easily adaptable, courteous and pleasant.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using "Front Desk Officer / Receptionist" as the subject of the email.
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