Front Desk Personnel Job at Tiffany Amber

Tiffany Amber is a haven of Tranquility, elegance, and luxury nestled in the heart of Ikoyi. We pride ourselves on providing unparalleled relaxation and rejuvenation experiences to out esteemed clientele.

We are recruiting to fill the position below:

Job Position: Front Desk Personnel
Job Location: Ikoyi, Lagos
Employment Type: Full-time

Job Description

• We are seeking a dedicated and personable Front Desk personnel to join the team and be the welcoming face of our spa.

Responsibilities

• Greet and welcome guests in a warm and professional manner as they arrive the spa
• Manage all incoming calls, inquiries, and reservations with efficiency and courtesy.
• Maintain cleanliness and organization at the front desk area and lobby to uphold our spa’s luxurious ambience
• Provide detailed information about spa services, packages, and promotions to guests
• Ensure a seamless check-in and check-out process for guests, including handling payments and managing appointment and schedules.
• Collaborate with other spa staff to ensure exceptional guest experiences and resolve any customer concerns or issues promptly.

Requirements

• A Female graduate with a previous experience in customer service or hospitality role, preferably in a spa or a luxury hotel setting- at least 2 years minimum.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Proficiency in handling multiple tasks simultaneously while maintaining attention to details.
• Strong organizational skills and the ability to work effectively in a fast-paced environment.
• Familiarity with spa software and reservation systems is a plus.
• Proximity to Ikoyi is a plus.
• Available to resume immediately.

Salary

• N120,000 – N150,000 Monthly

Method of Application
Interested and qualified candidates should send their CV to: hr@tiffanyamber.africa  and copy: edidiong@owensxley.com using the Job Position as the subject of the mail.