Front Desk Representative Job at Oma The Spa

Oma The Spa is a premier wellness destination located in Victoria Island, Lagos dedicated to providing a luxurious and rejuvenating experience for our clients. From pilates sessions to spa treatments, we pride ourselves on exceptional service and creating a serene escape in the heart of the city.

We are recruiting to fill the position below:

Job Position: Front Desk Representative

Job Location: Victoria Island, Lagos
Job type: Full-time

About the Role

• We are seeking a motivated and personable Front Desk Representative to join our team. This full-time, on-site position at Oma The Spa in Lagos is perfect for someone with a passion for hospitality and wellness.
• As the first point of contact for our clients, you will ensure a seamless and welcoming experience while managing reservations, handling inquiries, and coordinating with our team to deliver outstanding service.

Key Responsibilities

• Greet clients warmly and professionally, creating a welcoming atmosphere
• Handle phone inquiries and manage reservations using booking software
• Provide detailed information about our treatments, services, and facilities
• Assist in coordinating schedules and maintaining an organized reception area
• Communicate effectively with clients and staff to ensure seamless operations

Qualifications

• Excellent phone etiquette, customer service, and receptionist skills
• Experience managing reservations and communicating effectively
• Exceptional organizational and time-management skills
• Proficiency in Microsoft Office and booking software
• Strong interpersonal and problem-solving abilities
• Ability to multitask and prioritize in a fast-paced environment
• Previous experience in the spa or hospitality industry is a plus

Why Join Us?

• At Oma The Spa, you’ll be part of a team that values wellness, growth, and excellence. If you’re passionate about hospitality and enjoy creating exceptional experiences, this is the role for you.

Method of Application
Interested and qualified candidates should send their CV to: info@omathespa.com using “Front Desk Representative Application” as the subject of the email.