Front Office / Room Supervisor Job at Residency Hotels Limited


Residency Hotels Limited - A major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.

We are recruiting to fill the position below:

Job Position: Front Office / Room Supervisor
Job Location: Guzape, Abuja (FCT)
Employment Type: Full-time

Description

  • The selected candidate will be responsible for assisting the general manager in running the hotel’s front desk, checking guest, and ensuring the overall customer satisfaction of all hotel guest
    .

Duties will include:

  • Training and supervision of the receptionist, porters, and other staff members of the department
  • Greet and interact with the customers to ensure their satisfaction with the services being offered to them.
  • Inspect the rooms and maintain a conducive environment to attract customers.
  • Work with Housekeeping coordinator to ensure proper management and grooming of the rooms.
  • Assist with marketing and promotion, including use of social media, to attract customers.
  • Work with the hotel general manager to ensure that the monthly revenue target for rooms/accommodation department are met and exceeded.
  • Work with central store to control and manage inventory for items needed in housekeeping and front desk.

Requirements

  • Must have minimum education qualification of HND
  • Must be outgoing, well spoken, and customer friendly individual
  • Must be young and energetic, and willing to learn
  • Must have previously worked as a waiter/barman/receptionist in a hotel
  • Must be computer literate, knows how to use internet, and be familiar with Facebook, WhatsApp, Instagram
  • Previous supervisory experience in hospitality is not a must, but will be an advantage for the candidate.

Salary
NGN70,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: jobs@myresidencyhotel.com stating "Front Desk / Room Supervisor" as the subject of the email

Click here to Apply