Growth & Operations Manager Job at Haanta.com

Haanta.com is a curated marketplace connecting discerning customers in the US and Canada to the vibrant world of contemporary African fashion and lifestyle. We are more than an e-commerce platform; we are a celebration of culture, a storytelling engine, and a global stage for Africa's most creative designers. Our mission is to build a brand rooted in authenticity and community, empowering local talent to achieve global reach.

We are recruiting to fill the position below:

Job Position: Growth & Operations Manager, Africa

Job Location: Lagos, Nigeria
Reports to: Chief Operating Officer (COO)

The Opportunity

• This is more than a job; it's a chance to be a foundational commercial leader within a high-growth, mission-driven company. We are seeking a dynamic and entrepreneurial Growth & Operations Manager to be our on-the-ground leader in Africa.
• You will be the architect of our entire operational backbone, the primary bridge to our incredible African brand partners, and a key driver of our commercial success.
• This strategic role requires a unique blend of operational prowess, partnership acumen, and a sharp commercial instinct.
• You will not just manage processes; you will build them from the ground up, command influence, and own revenue goals by transforming powerful partnerships into platform growth.

What You'll Build & Own
Strategic Growth & Commercial Leadership:

• Own key growth metrics, including Gross Merchandise Value (GMV) targets originating from your portfolio of African brand partners.
• Translate Haanta’s overarching business goals into a clear, actionable commercial and operational strategy for the continent.
• Work directly with the C-suite to model and forecast growth, identifying opportunities and risks to revenue targets.
• Leverage your network and market insights to identify new opportunities for high-impact partnerships, collaborations, and business development that drive sales.

Commercial Partnerships & Vendor Growth:

• Co-lead the full partnership lifecycle: from sourcing and vetting high-potential African brands to negotiating commercial terms (e.g., commissions, exclusivity, marketing commitments) and overseeing a seamless onboarding process.
• Act as the relationship owner for our community of designers, driving their success on the platform as the key to unlocking our collective revenue goals.
• Co-develop and execute sales strategies with our marketing team, leveraging unique vendor stories and exclusive collections to drive customer acquisition and revenue.
• Activate brand partners to participate in key marketing campaigns, promotions, and collection launches, ensuring alignment between supply-side exclusivity and demand-side excitement.

Operational Excellence & Scalable Systems:

• Architect and execute the end-to-end operational roadmap, designing scalable processes for order management, fulfillment, and international logistics that support our growth targets.
• Own the entire supply chain, from the moment a customer places an order to its final delivery in the US or Canada, ensuring a premium customer experience that drives loyalty and repeat purchases.
• Select, manage, and hold accountable key logistics partners (3PLs, carriers) to optimize for speed, cost, and reliability.
• Establish and relentlessly track operational KPIs, understanding their direct impact on profitability and customer satisfaction.

Who We're Looking For

• A Commercially-Minded Strategist: You don't just see partnerships; you see revenue opportunities. You naturally connect the dots between brand onboarding, marketing narratives, and sales outcomes.
• An Influential Communicator & Negotiator: You excel at building consensus and are a skilled negotiator, comfortable structuring and closing deals that create mutual value for Haanta and our brand partners.
• A Proven Growth Leader: You have 5+ years of hands-on experience in a role with direct P&L or revenue responsibility, such as business development, category management, operations, or partnerships, ideally within an e-commerce or marketplace environment.
• An Entrepreneurial Mindset: You are a strategic thinker who can also roll up their sleeves and execute. You thrive in ambiguity, take ownership, and are motivated by ambitious targets.
• A Natural Connector: You have a deep, influential network within the Nigerian/African business, fashion, or tech ecosystem. You build relationships with ease and are respected by your peers.
• Data-Driven: You are comfortable with sales data, operational metrics, and logistics software. You use data to identify growth levers and make informed decisions.

Preferred Qualifications:

• Strong Negotiation Skills
• Deep experience in the Fashion Industry in Nigeria and Africa
• Experience managing logistics operations - intra-country and internationally
• Well established network within the Fashion Industry in Nigeria and Africa
• A deeply motivated self starter & problem solver.

Why Join Haanta?

• This is your chance to be more than an employee; it's an opportunity to be a builder. You will be at the heart of a business shaping the future of global fashion, creating tangible economic impact for African creators, and writing the playbook for a new generation of culturally-rich marketplaces.
• If you are driven by mission, ownership, and the challenge of building from the ground up, this is the role for you.

What We Offer

• Competitive Salary & Meaningful Equity: A strong compensation package including a significant equity stake as a foundational member of the team.
• Performance-Based Bonuses: You will be eligible for significant sales bonuses tied directly to achieving and exceeding Gross Merchandise Value (GMV) targets. We believe in rewarding those who drive our growth.
• Autonomy & Ownership: We are hiring you to own a critical part of our business. You will be given the trust and autonomy to build, lead, and drive results.
• A Pivotal Role in a Global Mission: A front-row seat to building a category-defining company that is amplifying African creativity on the world stage.