Job Openings at Ecobank Nigeria Plc

Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

We are recruiting to fill the following positions below:

1.) Product Officer, Assets ENG CND 998

Job Location: Lagos
Employment Type: Full-time

Job Description

• Develop and Implement strategies with the team to drive the growth of Mortgage, Cash backed Loans and Alliances .
• Work closely with the Sales and Distribution team to create product awareness
• Going on joint calls with the SBUs to sell Mortgage Loans.
• Assist the Sales and Distribution team through designing and developing marketing tactics and actions to achieve financial objectives.
• Training of RMs, ROs and other Client Engagement personnel/Agents in all the regions as well as Contact Centre from time to time to improve and update product knowledge.
• Coordination of Mortgage and Cash backed products.
• Review of approved valuer list for enlistment and/or delisting.
• Provide support for all initiatives/activities to drive up product sales and prevent/wind down on PDOs.
• Tracking of collection activities on Stage 2 and 3 to ensure reduction in achieved.
• Working with reputable Vendors and developers to drive Mortgage sales. Ensuring that every necessary step is taken to improve the quality of credits for approval within the risk appetite of the Bank.
• Liaising with the Product Champion and sales Officers on credit related issues for further review
• Working closely with Remedial management team to ensure recovery and collection on Stage 2 and 3 is achieved on Secured Loan Products.
• Engagement with auto dealers, developers for business development and partnerships.
• Calls to existing counter-parties for relationship management and business development.

Application Closing Date: 12th April, 2024.

Click here to apply online

2.) Product Officer - CASA ENG CND 998

Job Identification: 593
Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• Ensure the positioning of Deposit products as “best in brand”.
• Ensure appropriate product pricing in local market and compete favourably with other products managed under best practise.
• Deliver on sales targets on every product
• Focus on promotion and management of approved Deposit products with regard to sales, service and compliance with Group policies and local regulations.
• Understand and provide product knowledge, training and guidance to sales team
• Brief key stakeholders on product and promotional launches and provide regular feedback to the Head, Consumer Products at the Affiliate level and Head CASA & Bancassurance at the Group level.
• Monitor Service Level Agreements and ensure effective delivery of services to both internal and external customers.
• Provide analysis of monthly statistics of the Affiliate or Cluster to enable the product performance measurement. 
• Ensure compliance to local legal and regulatory requirements, audits and any other credit or governance directives.
• Conduct annual Customer Survey and provide competitor analysis
• Maintain excellent communication to support productive external and internal relationships and the resolution of problematic issues.
• Build a strong network to support the sharing of best practice with the Sales and Marketing teams in order to enhance cross-functional cooperation and achieve sales targets.
• Comply with all the Group’s policies and procedures.
• Provides business justification for new product development.

Application Closing Date: 12th April, 2024.

Click here to apply online

3.) Business Analyst

Job Identification: 582
Job Location: Victoria Island, Lagos
Employment type: Full time

Job Purpose

• The role will be responsible for eliciting requirements from stakeholders/ business subject matter expert to identify issues, clarify needs while enabling change in the organization by recommending solutions that deliver value to the business/stakeholders.

Job Context

• This role will be responsible for planning & monitoring, elicitation & collaboration, managing.  requirements lifecycle, analysis of requirements, solution evaluation to visualize and improve user experience for applications by defining measures to track the success of each task.
• This role serves as the liaison between the business/customers and the technical development team working closely with other stakeholders to achieve the strategic objective of workorders/projects.

Key Responsibilities

• Requirements analysis, validation, and verification, ensuring that requirement statements are 
• complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable.
• Elicit requirements using different techniques such as brainstorming, focus groups, observation, process analysis, prototyping, interviews, document analysis, site visits, business process 
• descriptions, use cases, scenarios, business analysis, competitive product analysis, task and  workflow analysis, and/or requirements workshops.
• Facilitate requirements prioritization based on business value.
• Create and develop mock-up screens to improve user experience of developed applications and  guide software developers.
• Conduct proactive and reactive process review sessions for continuous software improvement.
• Carry out reviews during implementation and post-implementation analysis of requirements to ensure these are in line with the expectations set in the business requirements document.
• Collect and analyse the project's business requirements and transfer the same knowledge to the  development team to support the software delivery lifecycle.
• Prepare system documentation and specifications in accordance with methodology whilst 
• suggesting areas for improvement in internal processes along with possible solutions.
• Ensure timely delivery of documentation with top notch quality.
• Perform solution evaluation by tracing documented requirements and assessing the performance  of the solution to meet business needs. 

Knowledge, Skills & Experience
Experience & Qualifications:

• Minimum of 4 years of working experience with 2 years in Business Analysis. 
• Bachelor's Degree preferably in social sciences, Sciences, Business Administration, Physics, Computing/Information Systems or related field of study. 
• Strong knowledge of Systems Thinking, Business Analysis, Project Management, Banking 
• Products, Creative Thinking, SDLC. 
• Relevant certifications – CCBA, Agile Scrum, ITIL
• Other certifications will be an advantage.
• Master’s degree would be an added advantage.

Skills, Capabilities & attributes:

• Strong relationship building skills & communication skills.
• Service Oriented Architecture
• Problem solving skills.
• Innovation skills
• Business writing and presentation skills
• Bilingual (English/French) is an advantage.

Application Closing Date: 5th April, 2024.

Click here to apply online