Job Openings at EHA Clinics

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).


We are recruiting to fill the following positions below:

1.) Dental Assistant

Job Location: Abuja
Employment Type: Full-time

Summary of Job

  • The Dental Assistant  Supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the EHA Clinics Standards.
  • You will help with preparing patients, sterilizing instruments, setting up rooms, and some dental hygiene tasks.
  • To do well in this role you should be able to provide a great level of patient care.

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

  • Preparing patients for dental work.
  • Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, prepare materials, and assisting with dental procedures.
  • Assisting dentists in managing medical and dental emergencies when necessary.
  • Providing great patient care.
  • Recording treatment information in patient records.
  • Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.
  • Giving patients information on dental hygiene, oral health care, and plaque control programs.
  • Collecting and recording medical and dental histories and patient vital signs.
  • Providing postoperative instructions as directed by the dentist.
  • helping patients feel comfortable before, during and after dental treatment
  • providing patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling)
  • teaching patients appropriate oral hygiene strategies to maintain oral health;
  • (e.g., tooth brushing, flossing and nutritional counseling)
  • Caring for dental equipment.
  • Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.
  • Ordering dental supplies and maintaining dental equipment inventory.
  • Patient & Family Education/Support:
  • Assist the Dentist to provide emotional support and measures to alleviate fear and anxiety.
  • Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
  • Adheres to Policies and Procedures.
  • Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
  • Fabricating temporary restorations and custom impressions from preliminary impressions.

Qualifications & Training

  • National Diploma in Dental Health is required. Additional certification or training is an asset
  • Must be registered with the Dental Therapists Registration Board of Nigeria and registration must be up to date. 

Work Experience:

  • Between One (1) and Two (2) years of post College of Health Technology and progressive experience as an assistant  within the private and public sector. Experience working with public health and health systems is an advantage.

Application Closing Date: 15th September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: people.culture@eha.ng using the Job Position as the subject of the email.

 

 

2.) Community Health Nurse

Job Location: Abuja
Employment Type: Full-time

Purpose of the position 

  • The CHN will deliver quality community and home-care based, preventive, promotive and selected basic curative health services within the assigned clusters.
  • The CHN will be deployed to expand the clinic’s reach through EHA Clinics homecare model, and will be provided with homecare kits and a means of transportation to provide health services to people who cannot access care due to proximity or incapacitation.
  • They will also serve as a referral point to EHA Clinics for medical cases beyond their capacity.
  • The CHN will work in close collaboration with stakeholders to create awareness and increase demand for healthcare services and products, social insurance, and other products/services to improve health and wellbeing. 

Requirements
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

  • A minimum of Nursing certificate
  • 1 - 2 years of relevant work experience.
  • Active membership of Community Based Organizations (CBO)  and/or work within the private health sector is highly desirable. 
  • Must come from the assigned community and must be able to communicate proficiently in appropriate language of the assigned cluster.
  • High level of patience and tolerance in dealing with community people 
  • Experience in conducting interpersonal communication.

Application Closing Date: 15th September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: people.culture@eha.ng using the Job Position as the subject of the email.

 

 

3.) Medical Doctor

Job Location: Lagos
Job type: Full-time

Purpose of the Position 

  • The Medical Doctor will perform a range of functions including but not limited to; initial history taking, clinical assessments, diagnosis, treatment, and evaluation of care. S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients. The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures. The Medical Doctor will also review and act appropriately on blood results and referrals/correspondence regarding patients. In addition, S/he will be expected to occasionally carry out some home visits to patients registered on the Membership Scheme.

Job Responsibilities
The Medical Doctor will support EHA Clinics department predominantly to:

  • Participate in all treatment and preventative healthcare services as delegated and agreed upon by the supervising Practice Manager(s).
  • Provide direct clinical care to patients using established clinical guidelines. 
  • Interview patients, take medical histories, perform physical examinations, analyze, diagnose and explain medical problems during surgery consultations and home visits. 
  • Order laboratory tests as required and agreed under supervising Medical Director.
  • Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes. 
  • Contribute to clinical development by developing a special interest and help to establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.
  • Participate fully in the clinicians’ duty rota including the provision of home visits when appropriate.
  • Consult, recommend and explain appropriate diagnostic tests and treatment. 
  • Request and interpret the results of laboratory investigations when necessary.
  • Perform specialized diagnostic physical exams and treatment procedures. 
  • Instruct and educate patients in preventative health care. 
  • Conduct telephone consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.
  • Formulate diagnosis and treatment plans, in consultation with or referring to Supervising doctor(s) as appropriate. 
  • Give clinical instructions to the nursing staff and other clinical care teams as required.
  • Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors that may periodically be attached to the clinics, including the educational development and mentoring of these individuals.
  • Support clinical research and efforts within the EHA Clinics leading to the publication of papers.
  • Attend regular educational meetings organized by the practice in order to update clinical knowledge, practice policy and guidelines, and disseminate other useful information relevant to the provision of adequate healthcare for patients in order to discuss in a bid to learn from recent significant events relating to clinical practice occurring within the clinics.
  • Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities, or exchange information in order to improve the quality of patient care.
  • Deal regularly with community hospitals, consultants, and other health care providers, insurance companies, and other community organizations to refer/consult on specific cases, participate in community service and education projects and activities.
  • Regularly reflect on own practice (and keep a record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development.
  • Send and receive written information on behalf of the clinic regarding matters of insurance and other issues relating to the physical and social welfare of patients.

Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

  • Degree In Medicine - Minimum qualification of Bachelor of Medicine and Bachelor of Surgery in any Global, National, or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria.
  • Completion of compulsory internship and national service or exemption
  • Up-to-date registration and license from the MDCN

Salary Range
N300,000 - N400,000 / month.

Application Closing Date: 2nd September, 2023.

Method of Application
Interested and qualified candidates should forward their CV to: people.culture@eha.ng using the Job Position as the subject of the email.

 

 

4.) Operations Assistant

Job Location: Abuja
Job type: Full-time
Department: Clinical Operations
Reports: Practice and QA Manager

Purpose of the position

  • The Operations Assistant reports to the Practice and QA manager of the Clinic.
  • S/he will undertake all operational and clerical duties in line with his/her outlined Job description
  • S/he will be the “face” of the organization to all visitors and will be responsible for creating the first impression visitors would have about the Organization.

What You’ll Do
The Operations Assistant will support EHA Clinics department predominantly to:

  • Receive and welcome clients at the clinic
  • Create, update, and maintain low-level records and databases related to Odoo
  • Generates final invoices for clients/patients 
  • Responsible for filing itemized receipts and claims for submission to the respective insurance companies
  • Supports managers and employees through a variety of tasks related to organization and communication
  • Responsible for providing information about the services and products of the Clinics when visitors make an enquiry.
  • Attends to all phone calls made to EHA Clinics 
  • Assists in vendor identification and requesting & receiving RFQs for clinic purchases
  • Creates and updates vendor profiles on Odoo 
  • Maintaining patient confidence by keeping their information confidential.
  • Maintains important documents, files, and records in an organized manner.
  • Ensures compliance with all the safety procedures and keeps the management informed about any kind of unsafe situation.
  • Responsible for conferring and coordinating with other departments.
  • Updating job knowledge by participating in educational opportunities; reading technical publications; maintaining personal networks.
  • Accomplishing organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Receives, sorts and distributes mail
  • The task list is neither exhaustive nor restrictive and it is evolving.
  • Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
  • Other duties as assigned from time to time
  • Provide emotional support and measures to alleviate fear and anxiety.
  • Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
  • Adheres to Policies and Procedures.
  • Must have the ability to handle different kinds of emotions as well as manage on-the-job stress.
  • Must be focused, very detailed, and creative in making decisions.
  • Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
  • Must be able to review, analyze and respond to the different situations they encounter daily.
  • Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
  • Must have excellent customer service skills and communication skills
  • Must be able to plan and perform daily activities in an organized manner.
  • Must be kind, compassionate, dedicated, and patient.
  • Must be able to think critically in adapting to change, judging situations, and taking appropriate decisions.

Professional Development:

  • EHA Clinics requires all staff to keep their knowledge and skills up to date
  • S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD).
  • The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note:

  • Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
  • Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
  • Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.

Requirements

  • Bachelor's Degree in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies, or any Management related field.
  • Minimum of two (2) years of experience handling roles as a Personal Assistant, Front Desk Executive, and Customer Service in any reputable company.

Key Skills and Attributes:

  • Hold Computer literacy
  • Excellent Communication
  • Working Under Pressure
  • Time Management and Organization
  • Attention to Detail
  • Knowledge and skills to provide vaccination.
  • Humane, Empathetic and Supportive Bedside Manner
  • Leadership and Teamwork
  • Problem solving and Initiative
  • Knowledge and skills to perform minor trauma care including suturing, plaster casting, I&D, debridement etc.
  • Knowledge and skills to stabilize trauma patients prior to transport to a higher level of care.

Remuneration

  • N130,000 - N200,000 Monthly (Gross).

Other Benefits:
The following benefits are available with this offer of employment:

  • Healthcare: EHA Clinics will cover medical expenses for yourself, your spouse, and up to four (4) children under 21 years of age, or parents who are dependents of the employee (a total of 6 enrollees including the Primary) and supplemental health care coverage up to a cumulative maximum of N3,000,000 per household (a total of 6 enrollees including the Primary) in any twelve (12) calendar months.
  • Group Life Assurance: EHA Clinics provides life insurance for team members. This insurance is payable in the event of your death. The effective date of coverage will be upon the successful completion of your probationary period.
  • Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
  • Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
  • Annual Leave: You are entitled to 21 days of paid annual leave (based on full-time work schedule). 

Application Closing Date: 30th September, 2023.

Click here to apply online