Logistics Officer & Customer Service Representative Job at GUO Logistics Limited

GUO Logistics Limited, a subsidiary of our parent company, GUO Transport Co is a logistics company with a strong heritage. With over ten years’ experience in the industry, we have transformed the way logistics is accessed by our clients across Nigeria and beyond.Seamlessly adapting technology into our operations, we pride ourselves in being at the forefront delivering innovative value to customers. We have a broad reach, with fulfilment centres strategically located in major cities across Nigeria, helping you get your goods at the right destination in record time.

We are recruiting to fill the position below:

Job Position: Logistics Officer & Customer Service Representative

Job Location: Port Harcourt, Rivers
Employment Type: Contract

Job Description / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records.
• Provide accurate, valid and complete information to customers.
• Manage and track inbound and outbound items on a daily basis.
• Resolve customer complaints via phone calls and emails.
• Escalate all exceptions for resolution.
• oversee tripping, manifesting, storage and inventory of parcels on a day to day basis.

Qualifications

• Interested candiates should possess a Bachelor's Degree or HND with 1-3 years of experience.
• Candidates must be resident in Port Harcourt, Rivers State.

Work Schedule:

• Mondays to Sundays with one day off every week.
• 5:30am-1:30pm (morning shift)
• 1:00pm-8:00pm (Afternoon shift)

Salary
N60,000 - N70,000 / Month.