Lounge Supervisor Job at Bheerhugz Cafe

Bheerhugz Cafe, BhEERHUGZ as popularly known, is a leisure and entertainment spot for urban, fun seeking people to unwind, meet and lounge. You are guaranteed a unique lounge and dining experience.

We are recruiting to fill the position below:

Job Position: Lounge Supervisor

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Description


  • Is involved with the delivering excellent customer services and maintain a high level of customer management always.
  • Is involved in the set-up and effective operations of the shop within company policy, always.
  • Is involved in the results achieved in the shop including profit and loss performance, mega stock and standards.
  • Maximize all sales opportunities in the shop including quality of food and drink service and availability using all company point of sale as directed; understand all promotions and point of sale requirements and work with the team and General Manager to maximize sales at every opportunity.
  • Make use of all inventory management tools
  • Ensure full availability of all drinks, food and forecast appropriately to meet shop demands during low and high seasons
  • Manage all delivery process including, timely stock counts, line checks, wastage reports and loss investigation etc.
  • Ensures that opening and closing procedures are adhered to, in line with company policy.
  • Responsible for the security, health and safety of staff, customers and property.
  • Manages the shop including motivating and leading the team to work to the highest standard always.
  • Manages the day to day performance of subordinates in line with company policies and procedures
  • Manages and maintain subordinates welfare and trainings with the help of the Human Resources team.
  • Always adhere to all company policies and procedures and licensing laws.
  • Is involved in establishing marketing strategies to meet the organizational sales and performance objectives
  • Is involved in overseeing all areas of the shop including third-party providers
  • Follow all company security procedures, including loss prevention measures and procedures for the security of staff and premises always.
  • Carry out risk assessments to ensure staff and customers safety, ensure the adherence to children specific guidelines.
  • Monitor and manage all maintenance issues and manage third party contractors, including cleaners where applicable.
  • Ensures that the business operations run smoothly and according to the company’s policy
  • Helps to carry out research and analyse the current market conditions, competitor information and proffer recommendations to Management
  • Contribute to the development of the brand
  • Carry out duties as instructed by the Shop Manager, and Managing Director.