Ongoing Recruitment at PalmPay

PALMPAY is a Pan-African fintech company currently operating in Nigeria, Ghana and Kenya and expanding to other markets in 2022. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Position: Product Operations Manager

Job Location: Lagos
Job Type: Full-time · Mid-Senior level

About the Job

  • We're looking for a Product Operations Manager who is passionate about our mission of driving financial inclusion in Africa.
  • The ideal candidate will play an important role in assisting the Merchant Business Department with the daily running of our organization’s benefits programs
    .
  • The ideal role holder will directly impact the product feedback loop by creating and managing user feedback, opinions, and suggestions to improve the product, and play a central role in understanding the customer experience through insights delivered via interviews, feedback, testing, and experimentation.
  • Insights derived through these channels inform future product decisions that lead to product improvements.

Job Description

  • Facilitating user interviews and other market research
  • Overseeing quality assurance checks on new features
  • Analyzing data to help the design and product management teams make better-informed decisions
  • Creating product content, like campaign H5 pages, banners, and posters
  • Writing product training documents, analysis, copywriting and communicating with the coordinating department working closely with the product team, designing insight on optimizing the customer experience.

Requirements

  • Minimum of Bachelor's Degree in any field.
  • At least 3 years of experience in the mobile app or POS, and at least 2 years of industry experience in agent banking.
  • Good at data analysis, copywriting and communicating with the coordinating department.
  • Well-known agent banking industry, and insight on optimizing users' experience.
  • Strong responsibility.

Interested and qualified candidates should: Click here to apply online


Job Position: TV Business Development Manager

Job Location: Lagos
Job Type: Full-time · Mid-Senior level

Descriptions

  • We are looking for a TV Business Development Manager to build and preserve trusting relationships with the Disco, such as ACTV, Box-office, DSTV, GOTV, Infinity TV, Iroko TV, Kwese TV, Montage TV, Showmax, StarTimes, Trent TV, Netflix, Prime Video and Many more
  • As a TV Business Development Manager, you will focus mainly on building long-term relationships with the Disco Billers and supporting the HQ needed. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Key Responsibilities

  • Building a good relationship with the TV Billers and getting their best offers.
  • Understand customer needs and develop plans to meet their demands.
  • Know Biller market trending and establish strategic relationships with potential partners.
  • Work with internal teams to ensure company activities can be implemented smoothly.
  • Analyze commercial performance within Biller Industry to lead the new trends.
  • Gain solid knowledge of competitors.

Qualification & Required Skills

  • Sound knowledge of the TV Biller industry
  • Analytical and Presentation skills
  • Strategic partnership skills.

Required Experience:

  • 3-5 years of varied experience in operation and maintenance in the TV Biller industry
  • 2-3 years of managerial experience in a TV aggregator company.
  • With at least 2 years of management experience in the area of TV Biller.
  • Knowledge of Nigeria’s geography, population, and economic landscape.
  • Exposure to a commercial working environment with knowledge of BD and Operation.

Other Requirements:

  • The entrepreneurial mindset in decision-making and managing resources
  • Logical decision abilities
  • Flexible and dedicated
  • Ability to innovate and deliver value to the business
  • Ability to motivate and lead both internal and external partners
  • Impeccable integrity and character
  • Result oriented.

Interested and qualified candidates should: Click here to apply online



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