Ongoing Recruitment at Viva Cinemas, Ikeja, Lagos

Viva Cinemas – Furnished with state of the art Dolby Surround sound with JBL speakers and projectors from Christie, 7 large screens (3D included), spacious foyer and awesome concession, Viva Cinemas provides a good bouquet of Hollywood, Bollywood and Nollywood movies to cater for you.

We are recruiting to fill the position below:

Job Position: Stock Controller
Job Location: Ikeja, Lagos

Job Description

• The Stock Controller is responsible for managing stock, reducing business costs and increasing sales.
• He/she is expected to control stock movement, delivery, issuance, inventory and stock holding to avoid losses or theft.
• He/she will also be responsible for making sure the team is regularly provided with stock items and as when needed

Job Requirements

• Demonstrated analytical prowess – with strong Excel skills for stock keeping
• Numerical skills
• Team working skills
• Organisational skills
• Relationship management skills
• Negotiation skills
• At least one-year work experience in a similar role.

Job Position: Marketing Officer
Job Location: Ikeja, Lagos

Job Description

• Marketing Officer is accountable for delivering the commercial performance across the Cinema division of VIVA Cinemas including revenue and subscriber volume targets.
• This includes but is not limited to: creating specific propositions and offers for targeted customer segments, leading subscriber growth and retentions initiatives, guiding insight and analytics (both historical and future-facing) to optimise commercial performance, planning customer marketing campaigns, and tracking performance across all these activities.

Job Requirements

• Excellent customer service and communication skills
• Outstanding analytical and presentation skills
• Strong marketing acumen
• Able to deliver results and drive group projects to boost other income revenue
• Strong team mentality and ability to build and maintain open and honest communication
• Capability to generate original ideas
• Good understanding of the industry

Job Position: Cinema Supervisor
Job Location: Ikeja, Lagos

Job Description

• The Cinema Supervisor is responsible for providing the Cinema Manager with the support needed to manage all day-to-day activities of the cinema.
• As a Cinema Supervisor you will also be responsible for making sure all regulations are adhered to by every member of the team and drive the delivery of exceptional cinema experience for its esteemed customers.

Key aspects of the job include:

• Taking ownership of the activities of all team members, being a role model for the delivery of excellent customer service and performance and influencing team members to deliver a best in class service

Job Requirements

• Excellent relationship management and problem-solving skills
• Ability to work well under pressure and within set tight deadlines
• Proven record of providing a high level of guest service and commitment to exceeding guest expectations
• Excellent communication skills
• Team working skills
• Organisational skills
• Experience working as a Supervisor, ideally within a similar cinema /entertainment industry.

Job Position: Cinema Team Member
Location: Ikeja, Lagos

Job Description

• The Cinema Team Member is responsible for delivering a high level of customer service, communicating effectively company initiatives that enhance the customer’s cinematic experience.
• Team members work as part of the cinema team in different work stations and different work roles as box office, usher or concession attendant.

Job Requirements

• Excellent customer service and communication skills
• Be passionate about movies
• Team working skills
• Strong people and interpersonal skills
• Ability to work under pressure.
• Work varied shifts, including weekends, and holidays
• Prior experience in a cinema, retail, hospitality or leisure environment.

Job Title: Janitor
Location: Lagos

Job Description

• The Janitor is responsible for ensuring that all areas of the cinema including waiting area and restrooms are always clean.
• The janitor is expected to complete all routine tasks on time and to standard, within his or her scheduled shift, to prevent disruption to theatre operations.

Job Requirements

• Prior cleaning or janitorial experience
• Must possess the highest degree of trustworthiness and integrity
• High attention to detail
• Ability to work with minimal supervision.
• Ability to manage time efficiently and produce quality work within pre-set time frames

Job Title: Projectionist
Location: Ikeja, Lagos

Job Description

• The Projectionist is responsible for all day to day technical operations of the cinemas and ensuring high quality and standards, in line with Health & Safety requirements are maintained.
• He will be responsible for the planning, organizing and implementation of the maintenance and operation of performance-related equipment at the cinemas, including projectors, speakers and other technical systems used during movie screenings/ cinema events.

Job Requirements

• Good IT and technical skills.
• Exceptional customer service and people skills
• Team working skills
• Knowledge with editing of media / video materials, such as raw footage / trailers
• At least 1 – 3 years’ experience in a similar role: Cinema, Projection, etc.

Job Title: Cinema Manager
Location: Ikeja, Lagos

Job Description

• The Cinema Manager is responsible for ensuring the overall financial success of the cinema.
• You will be responsible for making sure health and safety regulations are adhered to by every member of staff, the day to day control of cinema activities and the driver of exceptional cinema experience for its esteemed customers.

Key aspects of the job include:

• Taking ownership of the daily cinema operations, Implementing Strategies to improve gross margins, mentoring team members to deliver a best in class service and performance

Job Requirements

• Strong strategic, leadership and management skills with a strong focus on results
• Excellent relationship management and problem-solving skills
• Ability to work well under pressure and within set tight deadlines
• Excellent communication skills
• Organisational skills
• Commercial Awareness
• Experience working in a cinema /entertainment environment.

Job Title: Digital Officer
Location: Lagos

Job Description

• VIVA Cinemas Digital Officer will be responsible for the development of brand awareness and online reputation across all digital platforms- maintaining website content, promoting all Cinema activities including movie releases and schedules, premieres, promos, and other information to the public on all social channels, from design to communication.
• Responsible for ensuring that the strategic direction and message of the cinema is executed consistently and properly in the social media sphere, increasing social media presence, brand visibility and awareness to targeted current and potential customers, engaging customers online and generating inbound traffic.

Responsibilities
Social Media and Web Management:

• Set and implement a social strategy across all the brands social channels, including email marketing.
• Monitoring of social media sites, alerts, blogs, and clipping software for any mention of the brand or related topics; researching and coordinating the appropriate response in a timely, effective manner. Monitor discussions, posts, and comments across all social media channels.
• Administration of SEO (search engine optimization) and generation of inbound traffic.
• Finalizes development of social media/engagement strategy at a day-to-day, actionable level by creating short-, medium- and long-term activation plans for premieres and events.
• Works with creative team to develop compelling imagery that follows best practices for each channel
• Develop and manage copywriting and be responsible for strategizing and executing all of brands creative posts, including sponsor posts, requiring liaison with sponsors, and scheduling of posts.
• Feeling confident with getting images for the website, sharing links and tagging across Facebook, Instagram, LinkedIn, Twitter and other platforms.
• Support on other site managed platforms including Telegram, Whatsapp and other instant messaging services.
• Fully responsible for the right terms of content creation, and spacing out posts sensibly
• Ensures brand consistency in marketing and social media messages
• Acquires, gathers, and manages logistics and budget of all campaign materials as needed for social media campaigns.
• Monitors campaign performance using social media tools and/or platform analytics. Should have a strong understanding of analysing performance of social content
• Research on related topics, posting new content for followers across different platforms, driving customer engagement and growth in followership and long – term profitability.
• Working with the operations team to ensure that all cinema information is accurate across social media sites/networks (videos, maps, photos, account descriptions, contact info, etc.), implementing and identifying opportunities to integrate these efforts into the strategic social media plan.
• Conduct research and analysis of new social media trends, sites, tools, and news; reporting to the rest of the team on significant industry developments and making recommendations for how best to push the cinema content positively on the social media sphere.
• Providing monthly updates to the team and management on the success of (and challenges facing) all of our social media efforts.
• Work with the marketing, operations team and various social agencies to support with social campaigns, schedule and publish posts across all platforms, upload videos to YouTube, and cover events, premieres, advance screenings live broadcasts/chats when necessary.
• Monitor customer reviews, customer conversations across social media and address important mentions in real-time through engagement and/or escalation in a timely manner
• Identify leaders and influencers (internal/external) and engage them in cinema brand activities.
• Website copywriting, proofing, and updating as needed
• Draft weekly e-newsletters for website subscribers as well as handling email marketing.
• Will be working directly with the Web Administrator to monitor, maintain, and enhance the cinema brand across a variety of social media sites and networks. Generating social media posts to promote cinema releases and events including premieres.
• Discover trending topics, customer needs, drive hype for upcoming releases and interests of Viva Cinemas audience across social media, adjusting content and messaging accordingly
• Suggest and implement new features to develop brand awareness, promotions and competitions
• Increase organically the number of followers and likes and tangible interactions on company social media accounts.
• Performs any other duties as assigned by your Line Manager
• Managing all social media activity across Facebook, Twitter, Instagram, LinkedIn, YouTube, Snapchat and other social platforms, creating engaging posts related to cinema schedules, thematic strands and generating buzz around screenings.
• Responsible for implementing the social media strategy, coordinating with team members to ensure its effectiveness and encouraging adoption of relevant social media techniques into the corporate culture and into all of the company’s products and services.

Graphic Design:

• Development and completion of film guide on a weekly basis
• Comply with film Guide standards and ensure the policy is followed
• Provide Artistic ideas matching business objectives
• Creating promotional flyers, onscreen adverts and other ad designs.
• Creating social media designs for movie promotion and engagement to drive sales and revenue..

Skills and Abilities

• Demonstrated creativity and documented immersion in social media
• Demonstrated ability to map out and drive a social media marketing strategy.
• Brings to the position outstanding organizational/project management skills
• Knowledge and understanding of market trends
• Knowledge of the Cinema industry with liaison across various sponsors, cinemas, as well as the Viva Cinemas senior team
• Excellent interpersonal and presentation skills.
• Candidate should be assertive and pro-active
• Technical Capacity – Computer proficient with Corel Draw, Adobe Photoshop, Illustrator and Microsoft Office Advanced User
• Strong understanding of social media channels including Facebook, Instagram, Twitter, Youtube, LinkedIn, Pinterest, blogs.
• Excellent copywriting skills and research skills and the ability to create editorial and technical writing output quickly
• Dedicated to blogging, microblogging and driving engagement on all platforms.
• Strong organizational and forward planning; able to use applications such as Hootsuite
• Ability to work with multiple teams simultaneously-both internal and external-in a dynamic fast-paced environment
• Ability to jump from the creative side of social media marketing to analytical side, able to demonstrate why their ideas are analytically sound
• Discretion to identify threats and opportunities in user generated content.
• Strong knowledge of search engine optimization basics including basic keyword research.
• Understands what it means to shoulder the communication of a brand
• Has excellent verbal and written communication skills, editing, proofreading
• Experience sourcing and managing content development and publishing. Posses an understanding of the power of feed marketing (i.e. RSS)

Experience and Qualification

• Essential to have at least 2.5 years’ social media experience in the entertainment industry
• An interest in marketing, communications, social media, PR and or reputation management.
• Experience in planning strategies and implementing campaigns to improve company visibility.
• A degree in Marketing (not essential but an advantage)
• Minimum of 4 years’ experience within the retail and entertainment industry, it would be an added advantage to have cinema industry experience.

Method of Application
All qualified candidates should send their CV and Application Letter to: jobs@vivacinemas.com Please use Location/ Job Position / Name as Subject. Example: Lagos/ Digital Officer/ Mayowa Johnson.