Operations Associate Job at The People Practice

The People Practice - Our client, a non-profit firm focused on improving lives and supporting the less privileged in the society, is recruiting suitable candidates to fill the position below:

Job Position: Operations Associate

Job Locations: Nasarawa and Kano
Department: Operations
Employment Type: Contract (3 Months)

Job Summary

• We are looking to hire an Operations Associate who will be in charge of managing a variety of activities to ensure the optimal functionality of the event centre.
• The Operations Associate shall handle the venue bookings, supervise all operations, business development, and sales optimization, and ensure that the location is safe and equipped for hosting events, responsible for managing the ground and property maintenance and supervising all staff members.

Job Description

• Oversee the operations, maintenance, and bookings for our venue.
• Required to work with management to create venue pricing packages while further engaging local and international communities within the space.
• Build annual timetable and calendar activity for visual art exhibition programs
• Secure bookings, liaise with event managers and clients and coordinate the logistics of events.
• Managing all maintenance and repairs of the venue grounds, property, equipment, and facilities.
• Ensuring that the venue and facilities are clean and organized.
• Promotes a vibrant, unparalleled event experience for the customer.
• Increase & grow the utilization of the event centre
• Investigates complaints regarding the event and handle such problems in a professional and satisfactory manner
• Distributes post-event surveys and follows up on issues.
• Manages, receives and coordinates all bookings and rentals for the Event Center and monitors results thereof.
• Is available to work irregular schedule as required ensuring proper coordination of events
• Managing all bookings for events and liaising with the clients to determine event requirements.
• Preparing venue hire packages and pricing options and negotiating with clients.
• Scheduling and coordinating the rental of sound equipment, furniture, and other venue equipment.
• Liaising with catering services and supervising their requirements and logistics.
• Promoting the location and events through a variety of marketing channels such as social media, word of mouth, etc.
• Supervising the operations of events and tending to any incidents or queries.
• Managing all administrative tasks such as insurance, booking schedules, and invoicing.
• Create a roadmap for the Build museum artefacts (report to partners through an updated database with accurate records on artists' profiles, stories, art and other critical information)
• Communicating and enforcing all security regulations and protocols: Address all religious and governmental requirements and ensure laws are not broken across licensing (especially for museums) and approvals.
• Weekly and monthly reports on tasks completed.

Qualifications

• A minimum of 2 years of experience as a venue or event manager is preferred.
• Ability to multitask and remain calm in stressful situations.
• Excellent promotional ability and knowledge of marketing channels and techniques.
• Sound knowledge of safety measures and risk management strategies.
• Great interpersonal and communication abilities.
• Exceptional organizational and time management skills.
• Strong negotiation skills and leadership abilities.
• Excellent use of Microsoft office tools