Operations Lead Job at SterlingPRO Business Application Limited

SterlingPRO Business Application Limited is a FINTECH that provides innovative, market-relevant and industrialized technology consulting solutions that drive high performance in the financial sector primarily. SterlingPRO is a global brand servicing Top Commercial Banks across Nigeria and Africa with plans to expand into other markets like the U.S, Europe and Asia.

We are recruiting to fill the position below:

Job Position: Operations Lead

Job Location: Maryland, Lagos
Employment Type: Full-time

Job Description

• The team is looking for an individual with a strong background in FinTech, Business Operations, and/or experience in a startup environment. In this role, you'll be working alongside the Managing Partner.
• This role is essential for driving organizational efficiency, supporting governance, and maintaining operational integrity.
• Assist the Managing Partner in managing daily business operations to ensure efficiency and alignment with organizational goals;
• Serve as the point of contact for operational issues, ensuring timely resolution in accordance with company standards;
• Oversee project coordination and initiatives, ensuring objectives are met within set timelines;
• Conduct regular reviews of business policies and processes to ensure alignment with industry best practices and regulatory standards.
• Ensuring Regulatory Compliance.
• Collaborate with cross-functional teams to facilitate the seamless execution of business processes;
• Monitor and evaluate key operational metrics to identify areas for improvement and implement corrective actions;
• Develop and maintain operational workflows, policies, and procedures to enhance efficiency and productivity;
• Monitor changes in regulatory policies and ensure timely updates and adherence to new requirements in collaboration with relevant team.
• Reporting and Strategic Planning Support.
• Support the Country Manager in developing and executing strategic plans for market expansion, business growth, and operational excellence.
• Analyze trends and data to provide actionable insights that support strategic decision-making.
• Contribute to the preparation of presentations, proposals, and business cases for stakeholders and regulators.
• Analyze financial data to identify areas for cost reduction and profit improvement.
• Identify new business opportunities and develop plans to expand the company’s market presence.
• Collaborate with department heads to set performance goals and monitor progress.
• Build and maintain relationships with clients, suppliers, and other stakeholders.
• Lead and mentor staff to improve productivity, engagement, and overall performance.
• Monitor key performance indicators (KPIs) and provide insights to drive continuous improvement.
• Negotiate contracts with vendors, suppliers, and business partners to ensure favorable terms.
• Manage and resolve any operational challenges that may arise.

Requirements

• Bachelor’s Degree in Business Administration, Finance, Law, or a related field.
• 3 - 5 years of experience in business operations, compliance, or risk management within a regulated industry.
• A master’s Degree or professional certification in Compliance or Risk Management is an advantage.
• Experience in the Fintech Sector will be a huge advantage.
• Proficiency in English, both in speaking and writing.
• Strong organizational and project management skills.
• Good analytical skills, ability to collaborate effectively, and team spirit.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• Proficiency in the Microsoft Office Suite

Method of Application
Interested and qualified candidates should send their CV to: hr@sterlingprong.com using the Job Position as the subject of the email.