Operations Manager Job at Creatrix Empire Limited

Creatrix Empire Limited is a multimedia company located in Ikeja, providing a range of services including logo creation, website design, flyers, posters, music promotion and other design elements. Our focus is ensuring your brand is presented and perceived at its best. We expertise in creating connections with our client's target audience and other potential clients through our innovative online marketing solutions.

We are recruiting to fill the position below:

Job Position: Operations Manager
Job Location: Ikeja, Lagos
Employment Type: Full-time
Reports Directly to: Chief Executive Officer

Position Summary

• As Operations Manager, the role takes responsibility for the overall success of the business unit and involves supporting and directing the whole team to deliver a successful business. The role is responsible for ensuring the business is profitable and involves a sharp focus on creating, winning and delivering quality services to diverse clients.

Key Responsibilities
Strategic Leadership:

• Formulate and successfully implement all company policies.
• Direct strategy towards the profitable growth and operation of the company.
• Represents the company to major customers and professional associations.
• Build and maintain an effective executive team.
• Develop strategic operating plans that reflect the longer-term objectives and priorities established by the company.
• Put in place adequate operational planning and financial control systems.
• Ensure that the operating objectives and standards of performance are not only understood but owned by the management and all company employees.
• Closely monitor the operating and financial results against plans and budgets.
• Take remedial action where necessary and informing the CEO of significant changes.
• Provide hands-on leadership for all aspects of company business activity—from origination to exit—with the goal of significant annual turnovers.

Human Resources:

• Lead and mentor staff members.
• Collaborates with the Admin Department, and enforce the Employee Handbook with its accompanying policies and processes.
• Manages annual employee reviews.
• Sets and negotiates employee salaries and benefits in consistence with the Company Compensation policy.
• Ensures compliance with payroll and employee law.
• Leads company meetings and coordinates regular staff meetings.
• Provides on-going decision- and problem-solving expertise and assistance to ensure a positive, productive working environment.

Advocacy:

• Attend local, statewide and national conferences as available to keep abreast of new trends, activities, and concepts in the digital and media industry.
• Serve as a primary point of contact with federal, state and local officials and will maintain positive relationships with all external correspondence.
• Discuss Creatrix Empire goals, priorities, problems, and concerns with officials, representatives, and members of the local government, news media, social and public service agencies, and other stakeholders when necessary
• Act as a spokesperson for the Creatrix Empire brand for all Public Relations needs.

Finances:

• Oversee the development of financial reports across all departments.
• Develop budgets in partnership with relevant personnel and see to the full implementation of the budget.
• Monitor the company’s compliance with federal, state, and local laws and regulations pertaining to the organization’s industry.
• Reviews and signs all company cheques.
• Oversees relationship with the external auditors

Marketing & Publicity:

• Oversees the development of all marketing materials, working closely with the Marketing Supervisor/Business Developer.
• Drafts or approves all press releases.
• Collaborates with the Marketing department to develop print, radio and television advertisements.
• Fosters positive relationships with the media (both editorial and advertising) in partnership with the Marketing Supervisor/Business Developer.
• Participates in publicity efforts by making media and public speaking appearances.

Ability to commute/relocate:

• Ikeja: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Operations Management: 3 years (Preferred)

Required Qualification

• A Bachelor’s Degree in Social Sciences or a related field.
• Minimum three years’ experience in office management
• Solid understanding of federal and state employment laws.

Other Selection Criteria (skills, knowledge and experience):

• Excellent time management skills and the ability to prioritize and shift swiftly between tasks.
• Proficiency in major office software applications.
• Exceptional verbal and written communication skills and diplomacy.
• Strong analytical and problem-solving skills.
• Ability to articulate and communicate clearly and precisely when giving direction or interacting with staff, volunteers, apprentices, vendors and the general public.
• Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, and sexual
• orientations in a multicultural environment.
• Record of organizational leadership and follow-through.
• Strong work ethic and a sense of urgency.
• Able to work in a fast pace work environment.
• Ability to manage stress, multiple tasks, deadlines, interruptions and multiple priorities; and to work cooperatively while maintaining a pleasant, professional demeanor.

Method of Application
Interested and qualified candidates should send their CV to: creatrixempiretalents@gmail.com using the Job Position as the subject of the email.