Personal Assistant Job at Standard Chartered Bank

Standard Chartered Bank - We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. As a leading international bank, we strive to help people and businesses prosper across Asia, Africa and the Middle East.

We are recruiting to fill the position below:

Job Position: Personal Assistant

Job ID: 2300005741
Job Location: Lagos
Employment type: Full-time

The Role Responsibilities

  • To Manage overall CCIB Office, provide administrative, secretarial, and general assistance to the Head of CCIB, RMs, Client Coverage, Nigeria, and West Africa and the entire CCIB Nigeria Team. 

Business Partnership:

  • Provide support to all Directors, Associate Directors, Associates and Team Members in the coordination of the departmental activities by ensuring that all meet their objectives
  • Arrange meetings/conferences, video calls and conference calls
  • Arrange travel, hotel reservation and visa application for the Head CCIB Client Coverage, Nigeria and West Africa
  • Reconcile travel expense for the Cluster Head CCIB Client Coverage, Nigeria and West Africa
  • Update team Organogram
  • Manage Outlook Database
  • Trouble shooting all IT, office, financial, general issues until resolved
  • Liaise with HR/outsourcing vendor on driver/dispatch issues
  • Ensure that every team member’s e-Learning is valid and up to date
  • Being able to support the Business Planning Manager when needed
  • Maintain confidentiality of highly sensitive issues
  • Ability to prioritize various given tasks and ensuring deliverables are met by working efficiently and in an accurate manner
  • Managing the facilities/office equipment, and any other related tasks
  • Ordering of various types of stationery for the office
  • Support CCIB Nigeria Team
  • Ad hoc activities as assigned by people leader

Risk Management:

  • Be proactive in ensuring compliance with Bank policies and procedures
  • Ensure that all team members comply with Group compliance processes such as clear desk policy and locking systems while away from seats

Regulatory and Business conduct :

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Support the CCIB Team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities:

  • Embed Here for good and Group’s brand and values in CCIB.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Key Stakeholders

  • Senior Banker / Banker 
  • Credit Analyst 
  • Product partners 
  • CCIB Team (CF, FM, TB, R&C, FI, LC, and GS)


  • Clients
  • Legal firms, Audit
  • Travel Agents
  • Hotels, restaurants & conference venues
  • Embassies and Consulates

Our Ideal Candidate:

  • Bachelor's Degree in any preferred Degree
  • Ideally 3 plus years experience in a PA role or other relevant environment
  • Languages: English and/or local language skills as relevant to country requirements 

Role Specific Competencies:

  • Spot Opportunities
  • Solve Problems
  • Take the Lead
  • Build Resilience
  • Collaborate
  • Communicate.

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