Receptionist (Female) Job at Efezi Southsea Nigeria Limited

Efezi Southsea Nigeria Limited - Our client, a newly built 60-room hotel, is recruiting to fill the position below:

Job Position: Receptionist (Female) 

Job Location: Ijaiya - Ijokoro, Lagos

Key Responsibilities

• Welcome guests upon arrival and provide a warm, professional greeting.
• Manage the check-in and check-out process efficiently.
• Provide guests with information about the hotel’s services, amenities, and local attractions.
• Handle guest complaints or requests and escalate issues when necessary.
• Process payments, including cash, credit cards, and electronic transactions.
• Issue invoices, receipts, and refunds when required.
• Ensure accurate recording of financial transactions and maintain proper billing records.
• Process room reservations via phone, email, or online booking platforms.
• Update and manage room availability in the hotel’s Property Management System (PMS).
• Confirm and modify guest bookings as needed.
• Answer phone calls and respond to emails in a professional and timely manner.
• Coordinate with housekeeping and other departments to ensure rooms are ready for guests.
• Maintain clear and accurate guest records.
• Maintain a tidy and organized front desk area.
• Ensure compliance with hotel policies and procedures.
• Assist with clerical tasks such as filing, data entry, and preparing reports.

Requirements

• Candidates should possess an HND with 5 years of work experience. 
• Applicants must reside in or around the following locations:
  • Agbado-Crossing
  • Abule-Egba
  • Meiran
  • Agbado-Ijaiye
  • Jankara
  • Agege
  • Ogba
  • Iyana Ipaja
  • Kola
  • Tollgate
  • Oko-Aba axis.

Method of Application
Interested and qualified candidates should send their CV to: efezisouthsea2000@gmail.com using the Job Position as the subject of the mail.

Note: Computer literacy is compulsory.