Receptionist Job at Precious Aurum Integrated Services

Precious Aurum Integrated Services - Our subsidiary company, Bomowo Hotel, is committed to delivering exceptional guest experiences. Their dedicated team of professionals are driven by a shared passion for hospitality and a commitment to exceeding expectations at every turn.

They are recruiting to fill the position below:

Job Position: Receptionist

Job Location: Alapere - Ketu, Lagos
Employment Type: Full-time

About the role


  • We are currently seeking a skilled Receptionist with accounting or bookkeeping skills to join our team.
  • The ideal candidate will be responsible for providing exceptional customer service and administrative support, as well as managing hotel transactions and financial records to ensure smooth operations.

Responsibilities

  • Greet and welcome guests upon arrival, ensuring a positive first impression.
  • Manage hotel reservations, check-ins, and check-outs efficiently and accurately.
  • Maintain cleanliness and organization at the front desk and lobby area.
  • Handle cash and credit card transactions, balancing cash drawer at the end of each shift.
  • Record and reconcile daily transactions, including room charges, payments, and expenses.
  • Prepare and maintain accurate financial records, including daily reports, invoices, and receipts.
  • Answer phone calls, respond to inquiries, and provide information about hotel services and amenities.
  • Handle guest requests and complaints promptly and professionally, escalating issues as needed.
  • Assist guests with luggage, transportation arrangements, and other concierge services.
  • Assist with administrative tasks such as filing, data entry, and correspondence.
  • Collaborate with other hotel departments to ensure guest satisfaction and smooth operations.
  • Adhere to all hotel policies, procedures, and safety standards.

Candidate Requirements

  • High School Diploma or equivalent; degree in Hospitality or related field is a plus.
  • 1 - 2 years of relevant work experience.
  • Previous experience in a customer service or administrative role, preferably in the hospitality industry.
  • Strong accounting or bookkeeping skills, with the ability to record and reconcile financial transactions.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in computer systems and hotel management software.
  • Customer-focused mindset with a positive attitude.
  • Professional appearance and demeanor.

Method of Application
Interested and qualified candidates should send their Resume, outlining their qualifications and relevant experience to: hrrecruitpais@gmail.com using "Receptionist" as the subject of the mail.

Note: Only qualified candidates will be contacted for further consideration.