Relationship Manager Job at Efficacy Construction Company Limited

Efficacy Construction Company Limited is a leading Building Construction Company based in Lagos Nigeria with over 14 years of providing exceptional service in the real estate sphere. Through its productive journey of fourteen years, the company has relentlessly grown to be committed to meeting and satisfying one of the most fundamental desires on the hierarchy of human needs, Shelter. A feat we have achieved through persistent accountability, excellence, reliability, and efficiency since conception.

We are recruiting to fill the position below:

Job Position: Relationship Manager
Job Location: Victoria Island (VI), Lagos
Employment Type: Full-time

Description 

• We are searching fora Relationship Manager with experience in the real estate industrywho will work to improve trusting relationships with clients. You will be responsible for developing and maintaining strong, long-term relationships with clients.Your primary goal will beto ensure client satisfaction, drive revenue growth, and promote the organization's products or services.

Work Duties

• Build and nurture relationships with existing clients/customers, understanding their needs, and ensuring their satisfaction.
• Develop a deep understanding of the organization's products or services to effectively address client inquiries and promote offerings.
• Resolve client and resident complaints quickly and efficiently.
• Keep clients updated on the latest products to increase sales.
• Manage and resolve complaints made by customers quickly and effectively.
• Prepare business documents, such as allocation letters and deeds of assignment.
• Handle post-construction inquiries from clients.
• Maintain accurate records of client interactions, sales activities, and performance metrics.
• Gather and relay customer feedback to the organization to improve products, services, and client satisfaction.

Qualifications and Background

• Minimum of HND in Business, Finance Marketing or related fields
• Minimum of 5 years of experience with most years in a Customer Service Role.
• Knowledge of industry regulations and compliance standards.
• Experience working in a fast-paced environment.
• Highly organised, thorough and detail-oriented.
• Experience working in the Nigerian Real Estate Industry is a plus.
• Excellent communication and interpersonal skills.
• Analytical and problem-solving abilities.
• Sales and negotiation skills.
• Knowledge of industry regulations and compliance standards.

Method of Application
Interested and qualified candidates should send their Cover Letter and detailed CV to: careers@efficacyconstruction.com using the Job Position as the subject of the mail.