Rental Manager


Job Title: Rental Manager Location: Lagos Job Type: Full Time Job Description • Promote and market the firm’s rental services as unique and unbeatable to both existing and potential clients. • Develop and implement a sales strategy and work with other departments to coordinate marketing efforts. • Achieve annual revenue target and regularly report on status • Respond to rental inquiries in a timely, effective and proactive manner • Administer venue visits with potential clients and proactively facilitate follow-up conversations • Schedule all event rentals and document contracts and invoices. • Work directly with clients and vendors to handle all logistics related to event rentals • Create unique experiences for clients • Resolve customer complaints • Formulate policies and procedures for rentals in accordance with standard practice. • Working closely, assigning task and supervising packers and trucks to always satisfy clients
. • File and maintain records of every rental transaction per client. • Ensuring rentals are well prepared and in good condition before and after use. • Promoting excellent customer service at all times, and effectively dealing with any customer queries or complaints. • Promoting great customer service both in your role and within the Group. • Working towards maximizing income and minimizing expenditure. • Appropriate administration of hiring financials, records and management support. • Communicate with target audiences and manage customer relationships. • Develop and Evaluate marketing and client servicing strategies, plans and proposals. • Presentation of monthly, quarterly and yearly reports. Requirements • Ideal candidate will be responsible, detail?oriented, proactive and have the ability to represent the firm in a friendly and enthusiastic manner • Must have at least five (5) years work experience as a rental manager or similar role with two (2) in management level. • Minimum of HND in relevant field while relevant professional certifications is a plus. • Detail-oriented and highly organized • Maintains confidentiality and uses discretion with sensitive information • Maintains professional demeanour • Positive, collegial attitude and ability to work cooperatively with others at all levels of the organization. • Good knowledge of digital marketing/social media skills Application Deadline 12th February, 2022 How to Apply Interested and qualified candidates should apply to rentalsmgr@goldmacconsulting.com
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