Ruff n Tumble Recruitment for Customer Care Officer, E-Commerce

Ruff n Tumble is Nigeria's Leading Clothing Brand for Cool teens and Kids with an international appeal. At Ruffntumble, we design, produce and retail clothing for boys and girls from new born to sixteen -year olds (0-16 yrs).

Our style is trending with pieces that allow the young dynamic Nigerian to express their personal style. We have evolved over the years as the favourite brand for children’s clothing in Nigeria as well as the leader in our niche market.

We are recruiting to fill the position below:

Job Position: Customer Care Officer, E-Commerce
Job Location: Lagos

Job Description

• Online customer engagement
• Compliant resolution
• Real time engagement on E-Commerce touch point
• Improving customer experience of E-Commerce
• Reporting and analysis of customer data
• 100% positive customer experience

Required Skills &Qualifications

• First degree from a reputable higher institution
• Minimum 2-3 years relevant experience
• Excellent Interpersonal skill
• Positive Attitude
• Willingness to learn
• Highly organized
• Detail-oriented
• Ability to multitask
• Highly disciplined
• Data Analytics skills

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@ruffntumblekids.com using the position as subject of email.