Sales Admin / Customer Service Officer Job at Costarchem Nigeria
Costarchem Nigeria is a world leader in the delivery of tailored constructive solutions for virtually any type of construction project, combining high-quality products, expert technical support, customer service and innovation. Costar Building Product system has been producing innovative construction chemicals that help gives strength and increase the life span of a modern building.
We are recruiting to fill the position below:
Job Position: Sales Admin / Customer Service Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Process calls, mails and online sales request from clients promptly
- Analyze existing and potential markets to identify and secure business development opportunities
- Provide back-end support to the sales team in the discharge of functions
- Maintain an accurate database of client and prospect information
- Ensure accuracy of all time bound submissions to external clients (quotations, invoices, orders)
- Demonstrate expert knowledge on company products for effective service delivery
- Manage end to end delivery of processed orders promptly
- Compile sales reports and monitor sales efforts
- Receive and respond to customer inquiries, queries and escalate to appropriate departments (accounts, warehouse etc)
- Design and deliver technical training and continuous development initiatives.
- Closely work with sales and marketing counterparts to ensure product launch, exhibitions, and events are well supported.
- Communicate customer feedback
- Coordinate technical forums and presentations within the country.
- Develop good customer relationship by phone calls, follow-ups, emails, broadcasts etc.
- Provide technical expertise, offered technology, tools, on customer’s technical –related business needs.
Qualifications
- Candidates should possess a B.Sc in Business Administration, Business Management or a related field with a minimum of 2 years of experience
- Background in Civil /Chemical Engineering is an added advantage
- Certification in Marketing, Sales or relevant field is a plus
- Telemarketing / customer service
- Hands-on experience with a CRM software and MS Office.
Requirements:
- Proven work experience as a Sales administrator or Sales support agent.
- Understand sales performance metrics
- Good customer service skills.
- Ability to work well with others.
- Ability to sell products and services with recordable success.
- Persistence and determination.
- Excellent verbal communication skills.
- Business management skills.
- Ability to use initiative.
- Ability to accept criticism and work well under pressure.
Salary
N90,000 - N120,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to: hr@costarchem.com using the Job Position as the subject of the email.
Similar Jobs
- Senior Digital Sales Strategist (Pulse Sports) Job at Pulse Nigeria
- Sales Representative Job at BAFFI Furniture
- Sales & Marketing Manager (Lubricant Industry) Job at Ascentech Services Limited
- Business Development Representative Job at International Breweries Plc
- Sales Manager Job at HDPro International Limited
- Business Development Manager Job at Worknigeria
- Customer Relationship / Sales Associate Job at
- Ongoing Recruitment at Verstand Resources Limited
- Customer Service Agent Job at MANO Africa
- Sales Manager Job at RSIN Group