Sales Associate (Female and Lekki Residents only)

*Company:* A Baby Bump-to-Cradle Retail Store

• *Location:* Lekki, Lagos, Nigeria

• *Job Type:* Full-Time

• *Job Field:* Mid-Level

• *Job Category:* Sales/Marketing/Retail/Business Development

*Job Title: Sales Associate (Female and Lekki Residents only)*

*Job Description*

• Sell all brands of baby products

• Gain a clear understanding of customers' needs and requirements

• Work closely with customers to determine their needs, answer their questions courteously about products and recommend the right solutions

• Ensure a high level of customer satisfaction

• Negotiate the terms of a purchase and close sales

• Represent the organization at trade exhibitions, events and demonstrations

• Maintain a professional appearance and conduct

• Maintain a daily sales register

• Attend sales meetings, industry trade shows, and training seminars to gather information, promote products, expand network of contacts, and increase knowledge.

• Develop award winning sales pitch covering all the services/options available and present same to both new and existing clients

• Maintain and develop relationships with existing and potential customers

• Maintain good client relations and updated records.

• Build long-term relationships with new and existing clients

• Weekly and monthly reports of all activities

• Promptly resolve customer complaints and ensure maximum client satisfaction.

• Stay up-to-date with product features and maintain the outlet’s visual appearance in high standards.

*Key Elements of the Role*

• Report to the CEO

• Act as the first port of call while welcoming customers to the showroom and answer their queries

• Be energetic and strategic about driving sales

• Maintain in-stock and presentable condition of assigned areas

• Cross sell products and handle returns of merchandise

• Comply with inventory control procedures

• Suggest ways to improve sales (e.g. planning marketing activities, changing the showroom’s design)

• Identify key trends in product lines

*Requirements, Skills & Experience*

• Smart, Friendly, able to communicate in English Language impeccably (spoken and written), Confident, Charming, a Self-starter and Fast learner.

• Ability to relate with and manage high-end clients excellently

• Experience in the role of a Retail Sales Associate, Sales Representative or similar role would be an added advantage

• Ability to perform under pressure and address complaints in a timely manner

• Ability to handle people, processes and products

• Innovative and forward thinking, with a track record of executing new ideas

• Excellent organizational skills

• High level of attention to detail

• Good problem solving and decision making skills

• Good negotiation, persuasion and interpersonal skills

• A good working knowledge of Microsoft Office tools such as Word, Outlook and Excel

*Candidates must reside in Lekki or its environ.*

*How to apply*

Qualified applicants should send *resume* and *motivation letter* to: *dayo@mylakasa.com* 

Subject: Sales Associate

*Application Closing Date*

Wednesday, 28th November 2018.