Sales Executive Job at Critters Veterinary Centre

Critters Veterinary Centre is a foremost veterinary centre of experienced professionals who provide diagnosis, treatement, x-ray, grooming and boarding services. We continually improve our system in order to provide exceptional services to our Pawrents who entrust the health and care of their pets to us.

We are recruiting to fill the position below:

Job Position: Sales Executive

Job Location: Lekki, Lagos
Resumption: 1st April, 2023

Summary of Role

  • The officer will primarily communicate and advise client efficiently on product information, upsell/cross sell, process payment, create invoices, neatly arrange and merchandize goods on display and report daily transaction amongst others.

Job Description

  • Courteously welcome clients with necessary information communicated in a smart and polite manner.
  • Inform clients of product information (Quality, quantity, price etc.) and accurately sell out goods on sales software with accurate invoice generated for client purchases.
  • Provide well-mannered service to colleagues and communicate client billing information effectively at all times.
  • Being the focal point for all transaction carried out in the pet shop as it relates to service.
  • Initiate and confirm transaction payment promptly with accurate billing communicated to client.
  • Maintain a professional appearance, clean and properly arranged goods at all times.
  • Project a calm demeanour at all times when interacting with all clients.
  • Promptly advise clients on pet handling in the pet shop area to avoid pet attack incidents.
  • Be acquainted with procedures for handling all aspects of customer complaints or disputes.
  • Ensure proper/prompt management and remittance of all cash or POS receipts to finance department daily.
  • Submit daily accurate report to the finance department with proper reconciliation and information disseminated accordingly.
  • Ensure 95%-100% customer satisfaction at all times.

Job Requirements

  • Minimum of HND / B.Sc. in any Social Science related field.
  • 2 - 3 years experience as a sales attendant.
  • Advanced knowledge of Microsoft Office Packages.
  • Excellent marketing and reporting skills.
  • Well-co-ordinated in multi-tasking and reporting.
  • Strong written and verbal communication.
  • Exceptional interpersonal and teamwork personality.

N120,000 - N140,000 monthly (Net)


  • Leave Administration
  • HMO
  • Pension and End Year Performance Bonus.