Senior Community Trainer

Senior Community Trainer Job description

Teleperformance - Our client, a major market player in the digital marketing industry, is recruiting suitably qualified candidates to fill the position below:

Job Position: Senior Community Trainer
Job Location: Lagos

Job Summary:

  • Our client is seeking highly qualified trainers with strong experience in digital marketing available to work in Lagos
  • Passionate about technology, you will have outstanding interpersonal skills, and you will excel at facilitating workshops on digital marketing at conferences or events
  • Success in this position requires exceptional training skills; experience communicating with a variety of audiences; and experience engaging and influencing stakeholders
  • This position would also require that the candidate be energized by people, passionate, eager to learn and able to perform at the highest professional and ethical standards

Senior Community Trainer Duties and responsibilities

As a community trainer, you will have to:

  • Facilitate workshops at conferences and events to audiences of varying expertise
  • Lead training online e.g. webinars
  • Manage people, performance and day-to-day operations of the Community Training team with high quality standards
  • Train and observe new trainers, providing immediate feedback and coaching
  • Be the point of contact between our brand and the client
  • Assess & provide feedback on how to improve training materials
  • Share monthly reports on training activities
  • Collaborate with other teams to improve the design, content, delivery, and effective measurement of training solutions (as required)
  • Ensure that all logistics services for the workshops and events are completed timeously and meet required standard
  • Work outside the office for more than 40% of your time, including travel inside or outside Nigeria
  • Manage communications, event coordination, feedback and surveys

Senior Community Trainer Requirements

  • 2+ years experience in people management
  • 4+ years experience in event facilitation and training
  • Analytical and problem-solving mindset
  • Experience in facilitating workshops with outstanding public presentation skill
  • Exceptional social skills with a strong experience communicating with a variety of audiences
  • Knowledge of KPIs and marketing techniques for event management
  • BA/BS degree in Marketing, communication or equivalent experience

Skills and experience desirable:

  • Project management experience
  • Experience in a startup / tech company
  • Marketing experience

We Offer:

  • Competitive salary package
  • A generous bonus scheme based on performance
  • Excellent work opportunity in a leading multinational company with an outstanding team culture
  • Stable work and career progression
  • Continuous development of team members through training and a clear career path

Method of Application

Interested and qualified candidates should please send their Resume to: Using the position as the subject of the mail on or before the closing date stated above.

Note: Please adhere strictly to the Job Description (JD) and requirements. Resume without the required experience will be discarded.