Service Delivery Officer Job at Cobranet Limited

Cobranet Limited is a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation, and we are proud to provide every segment of society with a reliable link to the digital universe.

We are recruiting to fill the position below:

Job Position: Service Delivery Officer
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Role Summary

• Ensures satisfactory delivery of all service requests (Surveys & Installations) from prospective clients, partners & dealers.
• Proactively liaise with all internal & external stakeholders and communicate prompt feedbacks in return to ensure all orders are processed on time.

Key Responsibilities

• Manage all service inquiries such as survey, installation requests for prospective customers.
• Coordinate all service requests from all partners & dealer and sales executives.
• Accurately fill, update & send various service delivery reports to responsible stakeholders.
• Handover activated clients.
• Liaise with internal & external stakeholders to ensure all service requests are delivered promptly.

Requirements

• Candidates must have minimum of B.Sc. or HND in related field.
• Minimum 5 years of Cognate experience in the field of Services.
• Ability to understand the impact of operational decisions on organizational initiatives.
• Smart, proactive thinking and solution centered approach.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job Position as the subject of the mail.