Spa Front Desk Officer Job at Owens and Xley Consults

Owens and Xley Consults is a recruitment firm based in Lagos that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs).

We are recruiting to fill the position below:

Job Position: Spa Front Desk Officer
Job Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• We're seeking a friendly and organized Spa Front Desk Officer to join our luxury spa team.
• As the first point of contact for our clients, you will be responsible for providing exceptional customer service, managing bookings, and maintaining a serene and welcoming atmosphere.

Key Responsibilities

• Greet and welcome clients, responding to their inquiries and providing information about our spa services
• Manage bookings, cancellations, and rescheduling of appointments
• Handle client payments, process transactions, and maintain accurate records
• Maintain the cleanliness and organization of the front desk area
• Provide general administrative support to the spa team

Requirements

• 1+ year of experience in a customer-facing role, preferably in a spa or wellness environment
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Basic math skills and accuracy with cash handling
• Female candidates are preferred for this role
• Residing in or around Ikoyi is highly desirable.

Salary
N130,000 - N150,000 per month.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using the Job Position as the subject of the mail.