Store Manager Job at R & R Recruiting Services

R & R Recruiting Services is a Recruitment Agency that offers Training, Consulting & Human Resources Management services.

We are recruiting to fill the position below:

Job Position: Store Manager

Job Location: Surulere, Lagos
Employment Type: Full-time

Key Responsibilities
Store Operations Management:

• Oversee the daily operations of the store, ensuring smooth functioning and adherence to company policies and procedures.
• Manage inventory control, stock replenishment, and merchandise display to optimise sales and minimise losses.
• Implement and maintain loss prevention and safety protocols to protect assets, staff, and customers.
• Ensure compliance with health and safety regulations and store licensing requirements.
• Coordinate with suppliers and vendors for timely deliveries and resolve any supply chain issues.

Administrative Oversight:

• Manage oversight of all administrative functions, including scheduling, payroll processing, budgeting, and expense tracking.
• Maintain accurate records of sales, inventory, cash handling, and staff performance metrics.
• Prepare and present regular reports on store performance, sales trends, and operational issues to senior management.
• Have oversight in handling store correspondence and liaise with external agencies, landlords, and service providers.

Sales & Customer Service Management:

• Drive sales growth through excellent customer service, upselling, and promotional activities.
• Set clear sales targets and KPIs for the team and monitor performance regularly.
• Lead and motivate the sales team to achieve and exceed store revenue goals.
• Handle escalated customer complaints and ensure high levels of customer satisfaction.
• Organize loyalty programs, events, and in-store promotions to attract and retain customers.

Marketing & Brand Development:

• Develop and implement local marketing strategies, including social media campaigns, community outreach, and partnerships with schools or parenting groups.
• Collaborate with marketing teams to create engaging promotional materials and campaigns tailored to the target audience.
• Monitor market trends, competitor activities, and customer preferences to inform merchandising and marketing decisions.
• Manage in-store merchandising to align with brand standards and seasonal campaigns.

Team Leadership & Development:

• Recruit, onboard, train, and develop store staff to maintain high levels of professionalism and productivity.
• Conduct regular performance appraisals, coaching, and feedback sessions.
• Foster a positive, inclusive, and collaborative team culture focused on growth and excellence.
• Manage staff scheduling to ensure adequate coverage during peak hours and special events.

Required Qualifications & Skills

• Bachelor’s degree in Business Administration, Retail Management, Marketing, or related field preferred.
• Minimum 3-5 years of retail management experience, ideally in children’s products, toys, apparel, or a related sector.
• Strong leadership skills with a proven ability to manage and motivate diverse teams.
• Excellent organisational and multitasking abilities with attention to detail.
• Demonstrated experience in sales, driving, marketing, and customer service excellence.
• Proficient in inventory management, POS systems, Microsoft Office Suite, and social media platforms.
• Strong problem-solving skills and the ability to work under pressure.
• Exceptional communication and interpersonal skills.
• Passion for children’s products and creating a family-friendly shopping environment.

Salary
N200,000 - N250,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Position as the subject of the mail 

Note: For further enquiries, WhatsApp: 09035411252.