Supermarket Cashier Job at Domeo Resources International

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Position: Supermarket Cashier

Job Location: Abuja (FCT) 
Reports to: The Supermarket Manager

Job Description
Main Function:

• The Supermarket Cashier is responsible for managing customer transactions efficiently, accurately, and courteously.
• The role requires handling point-of-sale operations, ensuring proper cash handling, and delivering a seamless checkout experience.
• The ideal candidate must be friendly, reliable, detail-oriented, and able to work in a fast-paced retail environment while maintaining a professional demeanor.

Role Responsibilities
Transaction Processing:

• Accurately scan, price, and register purchases using POS systems.
• Receive payments via cash, card, transfer, or vouchers and provide accurate change.
• Issue receipts and bag merchandise properly.
• Ensure the POS is balanced at the beginning and end of each shift.

Customer Service:

• Greet customers warmly and provide responsive and friendly service.
• Answer product-related questions or direct customers to appropriate store personnel.
• Resolve minor customer complaints or escalate to the supervisor when necessary.
• Assist elderly or disabled customers as needed.

Cash & Payment Reconciliation:

• Maintain an accurate cash drawer and follow proper cash-handling procedures.
• Perform end-of-day cash reconciliation and submit reports to the accounts or store manager.
• Immediately report any discrepancies, errors, or suspicious activities.

Store Presentation & Cleanliness:

• Maintain a clean and orderly checkout area.
• Monitor and refill shopping bags, receipt paper, and other supplies as needed.
• Report equipment malfunctions (POS, scanners, etc.) to the supervisor promptly.

Compliance:

• Follow internal policies regarding transaction limits, refund protocols, and price overrides.
• Comply with safety, hygiene, and sanitation standards.
• Adhere to attendance and punctuality standards.

Qualifications and Experience
Education and Certifications:

• Minimum of SSCE / WAEC; OND or higher qualification is an advantage.
• Minimum of 1 – 2 years of experience as a cashier, preferably in a retail or supermarket environment.
• Familiarity with POS systems, cash registers, and retail operations.
• Basic math and computer skills.
• Ability to work flexible hours, including weekends and public holidays.

Key Competencies:

• High level of integrity and accuracy
• Excellent customer service and communication skills
• Fast and efficient multitasking ability
• Professional appearance and behavior
• Team spirit and willingness to support other departments
• Good problem-solving and interpersonal skills

Method of Application
Interested and qualified candidates should forward their CV and Cover Letters to: recruitment@domeoresources.org using Supermarket Cashier as the subject of mai.

Note: Only shortlisted candidates will be contacted.