System Administrator at PwC

PwC firms help organizations and individuals create the value they are looking for. We are a network of firms in 158 countries with more than 180,000 people who are committed to delivering quality in Assurance, Tax and Advisory services

We are recruiting to fill the position below:

Job Position: System Administrator - 1Technology
Reference Number: 125-NIG00160
Job Location: Lagos
Department: Internal Firm Services
Job type: Permanent

Duties and Responsibilities

• Microsoft Systems Center Configuration Management (SCCM) workstation/application deployment, centralized management.
• Monthly server patching, reporting, prompt remediation for identified vulnerabilities.
• To provide first line helpdesk support (hardware/software) for all clients.
• Manage the centralised Antivirus management platform
• Manage the firms’ Encrypted drive inventory and software.
• Managed workstation backup across multiple locations.
• Update relevant documentations and knowledge databases
• Ensure prompt resolution for operational problems and queries
• Ensure optimum client satisfaction at all times.
• Maintain a knowledge base of issues and procedure for resolution
• Prompt incident escalation /follow-up with the second or third Level Support team

Skills Required

• 2 years + in a similar role.
• Experience with Enterprise System Management tools such as SCCM, MDT.
• Experience with Microsoft Server 2012R2, 2016, Windows 7, Windows 10
• Helpdesk support and Customer management